ECS Resource Group Ltd is seeking a Deskside Technician in Peterhead to act as an escalation point for unresolved 1st Line issues. You will diagnose and resolve end-user IT problems, ensuring minimal downtime and high customer satisfaction.
You will own incidents through to resolution, work with multi-vendor environments and participate in ITIL-based processes, contributing to ongoing service improvements and knowledge sharing within the team.
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Desk-Side IT Support Specialist | End-User Tech Hero in Peterhead employer: ECS Resource Group Ltd
ECS Recruitment Group Ltd is an excellent employer, offering a dynamic work environment where innovation and collaboration thrive. With a focus on employee growth, we provide opportunities for skill enhancement and career advancement, all while working on impactful projects in the vibrant city of Wakefield. Our supportive culture ensures that every team member feels valued and empowered to contribute to our success.
