ECS Resource Group Ltd in Perth, Scotland, is seeking a Deskside Technician to join their UK-based team. You will act as an escalation point for issues not resolved at 1st Line and provide in-depth diagnosis and resolutions for end users.
The role focuses on ownership of incidents, troubleshooting desktop problems, ITIL-informed processes, strong customer service, and collaboration across IT teams to improve service delivery.
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Deskside IT Technician: End-User Support Pro in Perth employer: ECS Resource Group Ltd
ECS Recruitment Group Ltd is an excellent employer, offering a dynamic work environment where innovation and collaboration thrive. With a focus on employee growth, we provide opportunities for skill enhancement and career advancement, all while working on impactful projects in the vibrant city of Wakefield. Our supportive culture ensures that every team member feels valued and empowered to contribute to our success.
