Account Manager

Account Manager

Birmingham Full-Time 60000 £ / year No home office possible
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At a Glance

  • Tasks: Manage high-value customer accounts and drive growth through strategic conversations.
  • Company: Join a leading Managed Services Provider in cloud, connectivity, and cybersecurity solutions.
  • Benefits: Enjoy a competitive salary, double OTE, car allowance, and flexible working options.
  • Why this job: Be the trusted advisor for clients, tackling digital challenges and making a real impact.
  • Qualifications: Experience in IT sales, strong communication skills, and a full UK driving licence required.
  • Other info: Work remotely with occasional travel to London or Newark for meetings.

Account Manager

Check out the role overview below If you are confident you have got the right skills and experience, apply today.
Location : Nationwide (One – Two Days per month in either London or Newark)

Salary: £55,000 – £65,000 base + Double Salary OTE + car allowance

My client is a leading Managed Services Provider delivering innovative solutions across cloud, connectivity, cybersecurity, and managed services. They support some of the UK\’s most critical sectors and offer strategic insight, technical excellence, and a consultative approach that puts the customer first.

As an Account Manager, you\’ll take full ownership of a portfolio of high-value customers where you will build trusted relationships, driving growth, and deliver strong business outcomes. You\’ll be their go-to advisor, helping them navigate complex digital challenges with confidence.

What You\’ll Be Doing

Grow and develop customer accounts through strategic conversations and solution selling.
Build long-term, trusted relationships with key stakeholders across your accounts.
Understand each client\’s digital strategy and represent their needs across the business.
Work closely with internal teams to ensure delivery, resolve issues, and identify new opportunities.
Maintain accurate pipelines, forecasts, and account development plans in Salesforce.
Lead regular account reviews, QBRs, and present opportunities internally and externally.
Actively engage with vendors and partners to enhance value and drive growth.

Your Impact Will Be Measured By:

Hitting and exceeding revenue and growth targets.
Maintaining high levels of client satisfaction and retention.
Developing well-documented account plans and accurate forecasts.
Leading successful proposals and complex bids.
Contributing to team knowledge sharing and company initiatives.

What You\’ll Bring:

Proven experience in IT sales and corporate account management.
Strong understanding of cloud, networking, cybersecurity, and UC&C.
A track record of consistently hitting targets and expanding accounts.
Skilled in building relationships, spotting opportunities, and driving value.
Excellent communication and presentation skills, including C-level engagement.
Comfortable working autonomously and managing your own time and pipeline.
Proficient in Salesforce and Microsoft Office.
Full UK driving licence and willingness to travel across the UK when needed
Excellent communication skills, a sharp eye for detail, and the confidence to work independently and decisively.
Presenting to senior stakeholders
A full UK driving licence and the flexibility to travel when needed are essential.

ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy

Account Manager employer: ECS Resource Group Ltd

As a leading Managed Services Provider, our company is an exceptional employer that prioritises innovation and employee development. With a strong focus on building trusted relationships and delivering outstanding customer outcomes, we foster a collaborative work culture that encourages growth and offers competitive benefits, including a generous salary package and car allowance. Our nationwide presence, with opportunities to engage in key locations like London and Newark, ensures that you will be part of a dynamic team dedicated to navigating complex digital challenges together.
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Contact Detail:

ECS Resource Group Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager

✨Tip Number 1

Network with professionals in the IT sales and account management field. Attend industry events, webinars, or local meetups to connect with potential colleagues and clients. Building relationships can give you insights into the company culture and expectations.

✨Tip Number 2

Familiarise yourself with the latest trends in cloud, cybersecurity, and managed services. Being knowledgeable about current technologies will help you engage in meaningful conversations with potential employers and demonstrate your expertise during interviews.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed accounts and driven growth in previous roles. Use metrics and outcomes to illustrate your achievements, as this will showcase your ability to deliver results.

✨Tip Number 4

Research StudySmarter and understand our values and mission. Tailor your discussions to align with our goals, showing how your experience and skills can contribute to our success. This will make you stand out as a candidate who is genuinely interested in joining our team.

We think you need these skills to ace Account Manager

Account Management
Sales Strategy
Relationship Building
Solution Selling
Customer Engagement
Digital Strategy Understanding
Salesforce Proficiency
Forecasting and Pipeline Management
Presentation Skills
Stakeholder Management
Problem-Solving Skills
Negotiation Skills
Time Management
Technical Knowledge in Cloud, Networking, and Cybersecurity
Autonomous Working

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in IT sales and account management. Emphasise your achievements in building relationships and driving growth, as these are key aspects of the Account Manager role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the company's services and how your skills align with their needs. Mention specific examples of how you've successfully managed accounts and exceeded targets in the past.

Highlight Relevant Skills: In your application, clearly outline your proficiency in Salesforce and Microsoft Office, as well as your understanding of cloud, networking, and cybersecurity. These skills are crucial for the role and should be prominently featured.

Prepare for Interviews: If you get invited for an interview, prepare to discuss your approach to building long-term relationships with clients and how you handle complex digital challenges. Be ready to provide examples of successful account management strategies you've implemented.

How to prepare for a job interview at ECS Resource Group Ltd

✨Research the Company

Before your interview, take some time to understand the Managed Services Provider's offerings, especially in cloud, connectivity, and cybersecurity. This knowledge will help you tailor your responses and demonstrate your genuine interest in the role.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and ability to manage client relationships. Prepare examples from your past experience where you've successfully navigated complex challenges or driven growth for clients.

✨Showcase Your Communication Skills

As an Account Manager, strong communication is key. Practice articulating your thoughts clearly and confidently, especially when discussing how you would engage with C-level stakeholders and present solutions.

✨Demonstrate Your Strategic Thinking

Be ready to discuss how you would develop account plans and identify new opportunities. Highlight your experience with Salesforce and how you use data to inform your strategies and forecasts.

Account Manager
ECS Resource Group Ltd
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