Managed Services Pre-Sales Service Architect Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect to join our dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet our diverse customer needs and drive significant value.
- Design Tailored Solutions: Collaborate with clients to create custom solutions that align with their unique requirements, demonstrating the full potential of our managed services.
- Engage with Clients: Attend customer meetings, present proposals, and build relationships with C-level executives and technical stakeholders. Your ability to communicate authentically will foster trust and partnership.
- Lead Solution Authority: Be the go-to expert on solution completeness, feasibility, and governance, ensuring alignment across opportunities.
- Develop Proposals & Documentation: Prepare compelling proposals and navigate bid review processes with a focus on clarity and transparency.
- Manage Risks & Assumptions: Identify and manage risks throughout the solution lifecycle, ensuring proactive solutions that maintain project momentum.
- Collaborate Cross-Functionally: Work closely with diverse teams within sales, presales, operations, and project management, ensuring smooth transitions and successful service delivery.
- Contribute to Service Development: Stay ahead of market trends and industry best practices, ensuring our solutions remain competitive and innovative.
- Drive Successful Outcomes: Align service designs with business goals to ensure exceptional quality and customer satisfaction.
About You
- Industry Experience: You have a strong understanding of the UK IT Managed Services market, including areas such as Modern Workplace, End User Service Desk, Managed Networks, Unified Communications, Infrastructure/Cloud, and Managed Security.
- Solution Creation: You have a proven track record of developing complex managed service solutions and winning contracts valued from £100k to over £10m.
- Certifications & Knowledge: ITIL...
Managed Services Pre-Sales Service Architect in London employer: Ecs Recruitment
Join a dynamic and innovative team in Solihull as a Senior 3rd Line Support Engineer, where you'll be empowered to tackle complex technical challenges in a supportive hybrid work environment. Our company fosters a culture of collaboration and continuous learning, offering ample opportunities for professional growth and development, alongside competitive benefits that prioritise employee well-being. Experience the unique advantage of working in a vibrant location that balances professional ambition with a welcoming community atmosphere.
