At a Glance
- Tasks: Resolve complex Microsoft issues and enhance our cloud services.
- Company: Join a dynamic IT & Cloud Services team in Belgravia, London.
- Benefits: Competitive day rate of £270, hands-on experience, and professional growth.
- Other info: Onsite role with opportunities for project involvement and career advancement.
- Why this job: Be a key player in optimising Microsoft ecosystems and driving innovation.
- Qualifications: Experience with Microsoft technologies and strong problem-solving skills.
The predicted salary is between 54000 - 54000 £ per year.
Location: Belgravia, London (5x days onsite per week)
Day Rate: £270.00 per day
Length: 3 months
About the Role
We're looking for a highly skilled 3rd Line Microsoft Engineer to join our growing IT & Cloud Services team. This is a hands-on technical role where you'll act as an escalation point for complex issues, drive Microsoft cloud adoption, and help enhance our modern workplace environment. You'll play a key part in supporting, securing, and optimising our Microsoft ecosystem - with a strong focus on Entra ID, Intune, PowerShell, Azure services, and email security (Mimecast).
What You'll Be Doing
- Acting as a senior escalation point for 2nd Line teams and resolving complex Microsoft-related incidents.
- Administering, managing, and troubleshooting Entra ID (Azure AD) including conditional access, identity protection, authentication and SSO.
- Creating, deploying, and managing Intune policies, configuration profiles, compliance policies, and application deployments.
- Developing and maintaining PowerShell scripts to automate tasks and improve service efficiency.
- Supporting and administering Mimecast including policies, mail flow, security setups, impersonation protection and overall email continuity.
- Managing Windows 10/11, Microsoft 365, Exchange Online and related cloud services.
- Participating in project work such as cloud initiatives.
3rd Line Support Engineer employer: Ecs Recruitment
Join our dynamic IT & Cloud Services team in the heart of Belgravia, where we foster a collaborative and innovative work culture. As a 3rd Line Support Engineer, you'll benefit from hands-on experience with cutting-edge Microsoft technologies while enjoying opportunities for professional growth and development. Our commitment to employee well-being and a supportive environment makes us an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land 3rd Line Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work with Microsoft technologies. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a GitHub repository showcasing your PowerShell scripts and any projects you've worked on. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Ace the interview by practising common technical questions related to Entra ID, Intune, and Azure services. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace 3rd Line Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft technologies like Entra ID, Intune, and PowerShell. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you the perfect fit for our IT & Cloud Services team. Keep it concise but impactful!
Show Off Your Problem-Solving Skills:As a 3rd Line Support Engineer, you'll be tackling complex issues. In your application, share examples of how you've resolved tricky problems in the past, especially those related to Microsoft services. We love a good success story!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Ecs Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Entra ID, Intune, and PowerShell. Be ready to discuss specific scenarios where you've used these technologies to solve complex issues. The more examples you can provide, the better!
✨Showcase Your Problem-Solving Skills
Prepare to share detailed stories about how you've acted as an escalation point for 2nd Line teams. Highlight your approach to troubleshooting and resolving Microsoft-related incidents, as this will demonstrate your hands-on experience.
✨Demonstrate Your Cloud Savvy
Since this role focuses on driving Microsoft cloud adoption, be prepared to discuss your experience with Azure services and email security solutions like Mimecast. Show that you understand the importance of a secure and optimised cloud environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or challenges they face with their Microsoft ecosystem. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
