ECS Computers Ltd in King’s Lynn is seeking a Tier 3 Engineer / Service Desk Team Lead to mentor engineers and oversee day-to-day service desk operations. You will provide hands-on IT support while leading the team, ensuring SLAs are met and customer satisfaction remains high.
The role covers cloud and on-premises infrastructure, Windows Server, networking, virtualization, and security tooling with opportunities to influence processes and recruitment as needed.
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Senior Tier 3 Service Desk Lead in King's Lynn employer: ECS Computers Ltd
ECS Computers is an exceptional employer that fosters a collaborative and supportive work environment, making it an ideal place for IT professionals looking to grow their careers. With a focus on employee development, you will have the opportunity to mentor and lead a team while enhancing your technical skills in a dynamic setting. Located in King's Lynn, the company offers competitive pay, a strong commitment to customer satisfaction, and a culture that values accountability and excellence.