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- Tasks: Manage digital platforms and enhance user experience through data-driven decisions.
- Company: Join CIPS, a global leader in procurement with a strong community focus.
- Benefits: Enjoy 25 days holiday, private medical insurance, and a bonus scheme.
- Other info: Dynamic role with opportunities for career growth in a supportive environment.
- Why this job: Shape impactful digital experiences and see your ideas come to life.
- Qualifications: Experience in managing digital platforms and a strong understanding of UX/UI.
The predicted salary is between 40000 - 50000 £ per year.
Are you looking for a Digital Channel Manager role where your ideas genuinely shape the digital experience of a global professional community? Do you want to work in a position where your insights and decisions directly improve how thousands of users learn, connect and grow? As a Digital Channel Manager, you will take real ownership of key digital platforms, including the website, mobile app and member community. In this role, your work will be visible and valued. You will have the freedom to test new ideas, use data to guide decisions and see the direct impact of your improvements across multiple digital channels. The Digital Channel Manager position offers variety, autonomy and the chance to work with experienced teams across marketing, technology and product. You will gain exposure to a wide digital ecosystem while building your expertise in optimisation, user experience and platform performance. If you enjoy seeing your work make a difference and want to grow your career in a forward-thinking environment, this Digital Channel Manager role offers exactly that. If you're ready to take the next step in your career and shape impactful digital experiences, apply today and start your journey with CIPS.
Key Responsibilities:
- Manage the day-to-day performance of website, app and community platforms
- Deliver improvements based on data, insights and user feedback
- Maintain a clear digital roadmap aligned with organisational goals
- Work closely with UX, content and development teams to ensure consistency
- Monitor key metrics such as engagement, conversion and retention
- Support initiatives to grow and strengthen the member community
- Collaborate with Marketing, Membership, Learning and Technology teams
- Encourage a culture of testing, learning and continuous improvement
The Company: The Chartered Institute of Procurement Supply (CIPS) is a global membership organisation with over 70,000 members worldwide. We set the standard for excellence in procurement and supply. With a Royal Charter, we focus on raising professional standards, supporting career development and building a strong global community. Our work helps organisations and professionals succeed in a fast-changing world.
The Benefits:
- 25 days holiday plus statutory holidays
- Private medical insurance with BUPA (including Digital GP access)
- Group personal pension plan
- Life assurance (4x salary)
- Bonus scheme (discretionary)
The Person: To succeed as a Digital Channel Manager, you will bring:
- Experience managing digital platforms, apps or websites
- Strong understanding of UX/UI and digital analytics
- Confidence working in agile environments
- Excellent stakeholder management skills
- A data-led approach to decision making
- Experience with tools such as Oracle, Optimizely, Asana or similar
- The ability to prioritise and manage multiple projects effectively
Digital Channel Manager in Surrey employer: ecruit
Contact Detail:
ecruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Channel Manager in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your digital projects. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by researching the company and its digital channels. Bring ideas to the table about how you could improve their platforms – it shows initiative and passion!
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Digital Channel Manager in Surrey
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for digital channels shine through! We want to see how your ideas can shape the digital experience for our community. Share specific examples of how you've made an impact in previous roles.
Tailor Your CV: Make sure your CV is tailored to the Digital Channel Manager role. Highlight your experience with digital platforms, UX/UI understanding, and any data-driven decisions you've made. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at CIPS!
How to prepare for a job interview at ecruit
✨Know Your Digital Platforms
Before the interview, make sure you’re well-versed in the digital platforms mentioned in the job description. Familiarise yourself with the latest trends in website and app management, as well as user experience principles. This will not only show your enthusiasm but also demonstrate that you understand the role's requirements.
✨Data-Driven Decision Making
Since the role emphasises a data-led approach, be prepared to discuss how you've used data to inform your decisions in past roles. Bring specific examples of metrics you've monitored and how they influenced your strategies. This will highlight your analytical skills and your ability to drive improvements.
✨Collaboration is Key
The job involves working closely with various teams, so be ready to share experiences where you successfully collaborated with others. Talk about how you’ve worked with UX, content, or development teams in the past, and how those collaborations led to successful outcomes. This shows you’re a team player and can navigate different perspectives.
✨Embrace Continuous Improvement
The company values a culture of testing and learning, so come prepared with ideas on how you would implement this in the role. Discuss any initiatives you've led or participated in that focused on continuous improvement. This will demonstrate your proactive mindset and alignment with the company's values.