Storytellers/Guest Services

Storytellers/Guest Services

Full-Time 20000 - 25000 £ / year (est.) No working from home possible
Ecruit

At a Glance

  • Tasks: Engage guests with captivating stories and lead dynamic guided tours.
  • Company: The Loch Ness Experience, a fun and immersive attraction in Inverness.
  • Benefits: Seasonal work with flexible hours and bespoke training provided.
  • Other info: Join us from March to September 2026 for an exciting adventure!
  • Why this job: Create unforgettable moments and share the magic of Loch Ness with visitors.
  • Qualifications: Confident communication skills and a passion for storytelling.

The predicted salary is between 20000 - 25000 £ per year.

We are looking for passionate, engaging individuals to become part of our Storytellers/Guest Services team and help us create unforgettable moments for our guests. Join us as we walk guests through 500 million years of Loch Ness history. Our guests delve deeper into the real places, people, stories, and scientific research that has turned Nessie into an iconic Scottish legend.

As a Storyteller/Guest Services Team Member, you'll play a central role in bringing the stories, science and magic of Loch Ness to life. Whether you're welcoming guests at the start of their adventure, answering enquiries and supporting admissions, or leading dynamic guided tours, you'll help ensure each visitor enjoys a warm, memorable and immersive experience.

These seasonal positions will be active between March and September of 2026 with a selection of different hours. Through our exceptional, bespoke training program you will have the skills to deliver memorable and enjoyable guided tours, deliver guest engagement across the attraction and work as a team to provide every guest with an exceptional experience.

The Ideal Candidate

You will be confident engaging with groups and have the desire to bring...

Storytellers/Guest Services employer: Ecruit

The Loch Ness Experience is an exceptional employer that values passion and engagement, offering a unique opportunity to work in the heart of Scotland's iconic landscape. With a strong focus on employee growth through bespoke training programmes, our team members are empowered to create unforgettable experiences for guests while enjoying a supportive and collaborative work culture. Join us in Inverness, where you can immerse yourself in the rich history and magic of Loch Ness, all while being part of a dedicated team that cherishes storytelling and guest service.

Ecruit

Contact Details:

Ecruit Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Storytellers/Guest Services

Tip Number 1

Get to know the company and its story! Research The Loch Ness Experience and understand what makes it special. This will help you connect with the interviewers and show your passion for the role.

Tip Number 2

Practice your storytelling skills! Since you'll be engaging with guests, think about how you can make the history of Loch Ness come alive. Share a personal story or an interesting fact that could wow your interviewers.

Tip Number 3

Be ready to demonstrate your people skills! During interviews, be prepared to showcase how you would handle different guest scenarios. Think about how you can create memorable experiences for visitors.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and bringing the magic of Loch Ness to life!

We think you need these skills to ace Storytellers/Guest Services

Engagement Skills
Storytelling
Customer Service
Guided Tour Leadership
Communication Skills
Teamwork
Adaptability

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for storytelling and guest services shine through. We want to see how much you care about creating unforgettable moments for our guests!

Be Engaging:Use a friendly and engaging tone in your application. Remember, we’re looking for individuals who can connect with people, so show us your personality and how you’d bring the magic of Loch Ness to life!

Highlight Relevant Experience:Make sure to mention any previous experience in customer service or storytelling. We love seeing how your background can contribute to making our guests' experiences memorable.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our team at The Loch Ness Experience.

How to prepare for a job interview at Ecruit

Know Your Loch Ness Facts

Brush up on the history and stories of Loch Ness. Being able to share interesting facts or anecdotes during your interview will show your passion for the role and your ability to engage with guests.

Showcase Your Storytelling Skills

Prepare a short story or anecdote that highlights your storytelling abilities. This could be a personal experience or a fictional tale that demonstrates your creativity and engagement skills, which are crucial for this role.

Practice Engaging with Groups

Since you'll be interacting with guests, practice speaking in front of friends or family. Focus on your body language, tone, and how you can make your delivery more engaging. This will help you feel more confident during the interview.

Ask Thoughtful Questions

Prepare some questions about the role and the team. Asking about the training programme or how they create memorable experiences for guests shows your genuine interest and enthusiasm for becoming part of their team.