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- Tasks: Lead a care team, ensuring high standards of support and operational performance.
- Company: Join Making Space, dedicated to positively impacting lives in the community.
- Benefits: Enjoy flexible pay access, generous holidays, and professional development opportunities.
- Why this job: Make a real difference while growing your career in a supportive environment.
- Qualifications: Experience in care management and a Level 3 Diploma in Health & Social Care required.
- Other info: Opportunities for internal promotion and a vibrant colleague engagement hub.
The predicted salary is between 29000 - 36000 £ per year.
Do you have experience leading care teams and a commitment to delivering personalised, person-centred support? Ready to take on a leadership role where no two days are the same – and your decisions truly make an impact?
We are looking for a full-time Service Manager to oversee our St Helens Floating Support Service. This vital service supports individuals living independently in the community, helping them maintain their wellbeing and independence.
You will lead a dedicated team, ensure a high standard of care is delivered, and take responsibility for operational performance, team development and safeguarding. This is a rewarding opportunity to guide others, shape services, and build meaningful relationships with both staff and those we support.
Key Responsibilities:
- Lead, support and motivate the care team across the service
- Ensure compliance with CQC standards and internal policies
- Maintain a safe and supportive environment for service users and staff
- Manage rotas, budgets, and performance targets effectively
- Promote independence, dignity and wellbeing in all support delivered
- Build strong partnerships with local services and stakeholders
- Ensure accurate documentation and timely reporting
At Making Space we are committed to making a difference in the lives of those in our care, we live and breathe our core values and are looking for likeminded individuals to join our team on our mission to make a positive impact to those in our community who need us most.
When you join us, you will receive on-the-job training and have opportunities to pursue professional qualifications to help you grow in your role.
Benefits:
- Wagestream – Access up to 30% of your wages as you earn
- Lifestyle benefits through Bravo Benefits and Health service discounts
- Holidays 25 days plus bank holidays subject to contract (pro rata for part time)
- We pay double time for Xmas day, Boxing Day and New Year’s Day
- Our employees can buy and sell up to 2 weeks holiday – statutory limits apply
- Access to our library of learning through our e-portal
- Want to upskill? We will invest in you and provide you with qualifications in level 2-6 in Health and Social Care, Management, Admin plus other continuous professional development should you wish to further your career within Social Care.
- We invest heavily in your career progression; did you know at least half of our senior posts are filled internally through promotion.
- Travel schemes including cycle to work, car maintenance and 40p per mile travel expenses.
- We run a colleague engagement hub with monthly and annual colleague awards
- Pension Scheme 3% employer contribution as a minimum
- Paid Sick leave
The Person:
- Experience managing teams in a care or support setting
- Level 3 Diploma in Health & Social Care or willingness to work towards it
- Confident, supportive and organised
- Full driving licence and access to transport (essential)
- A values-led approach and commitment to person-centred care
Service Manager - Floating Support in Prescot employer: Ecruit
Contact Detail:
Ecruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Floating Support in Prescot
✨Tip Number 1
Familiarise yourself with the CQC standards and internal policies relevant to care services. Understanding these regulations will not only help you in the interview but also demonstrate your commitment to maintaining high standards of care.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Think about specific situations where you motivated your team or improved performance, as this will resonate well with our values.
✨Tip Number 3
Research local services and stakeholders that are relevant to the Floating Support Service. Being knowledgeable about the community and potential partnerships will highlight your proactive approach and readiness to build strong relationships.
✨Tip Number 4
Prepare to discuss your approach to promoting independence and wellbeing for service users. Think about strategies you've implemented in previous roles that align with our mission to support individuals living independently.
We think you need these skills to ace Service Manager - Floating Support in Prescot
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing care teams and delivering person-centred support. Use specific examples that demonstrate your leadership skills and commitment to wellbeing.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting individuals in the community. Mention how your values align with those of Making Space and provide examples of how you've made a positive impact in previous roles.
Highlight Relevant Qualifications: Clearly state your Level 3 Diploma in Health & Social Care or your willingness to obtain it. If you have any additional qualifications or training, be sure to include them as they can set you apart from other candidates.
Showcase Your Organisational Skills: In your application, emphasise your ability to manage rotas, budgets, and performance targets effectively. Provide examples of how you've successfully maintained compliance with standards and policies in past roles.
How to prepare for a job interview at Ecruit
✨Showcase Your Leadership Experience
Be prepared to discuss your previous experience in leading care teams. Highlight specific examples where you motivated your team, resolved conflicts, or improved service delivery. This will demonstrate your capability to take on the leadership role effectively.
✨Understand CQC Standards
Familiarise yourself with the Care Quality Commission (CQC) standards relevant to the role. Being able to articulate how you ensure compliance and maintain high standards of care will show that you are serious about quality and safety in service delivery.
✨Emphasise Person-Centred Care
Prepare to discuss your approach to delivering personalised support. Share examples of how you've promoted independence and dignity for service users in the past, as this aligns closely with the values of the company.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's goals, team dynamics, and challenges faced in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values and work style.
