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- Tasks: Coordinate sales orders and ensure smooth processing of mobile and connectivity services.
- Company: Join Delta 365, a growing telecoms and IT business in Egham.
- Benefits: Competitive salary, friendly team, and opportunities for career growth.
- Other info: Fast-paced environment with a supportive team culture.
- Why this job: Be the vital link between sales, customers, and suppliers while solving real problems.
- Qualifications: Organisational skills and a knack for detail are essential.
The predicted salary is between 25000 - 28000 £ per year.
Are you someone who enjoys keeping things organised and on track? Do you take pride in getting the details right and making life easier for customers and colleagues? Delta 365 is a growing telecoms and IT business based in Egham. We are looking for a Sales Support Coordinator to join our friendly, office-based team on a full-time, permanent basis.
The role involves helping to ensure our mobile and connectivity orders run smoothly from start to finish. Reporting to the Customer Service Manager, you will be the link between our Sales team, customers and technical suppliers. You will keep orders moving, update systems accurately and make sure everyone has the information they need. This is a busy role, so it will suit someone who enjoys variety, likes solving problems and feels comfortable working to deadlines.
Key Responsibilities- Process sales orders accurately and manage the provisioning of mobile and connectivity services.
- Keep support tickets up to date and help resolve customer queries within agreed SLAs.
- Contact suppliers to order stock, track deliveries and move technical requests forward.
- Be the first point of contact for mobile-related queries.
Sales Support Coordinator employer: Ecruit
Contact Detail:
Ecruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the telecoms and IT industry, especially those who work at Delta 365. A friendly chat can open doors and give you insider info about the company culture and what they really value in a Sales Support Coordinator.
✨Tip Number 2
Prepare for the interview by practising common questions related to sales support and customer service. Think about examples from your past experiences where you’ve kept things organised and solved problems under pressure. We want you to shine!
✨Tip Number 3
Show off your organisational skills! During the interview, highlight how you manage multiple tasks and keep everything on track. Use specific examples that demonstrate your ability to handle busy roles and meet deadlines.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Delta 365. Let’s get you on board!
We think you need these skills to ace Sales Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Support Coordinator role. Highlight your organisational skills and any experience in sales support or customer service to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about the role and how your background makes you the perfect candidate. Don’t forget to mention your problem-solving skills and ability to work under pressure.
Showcase Your Attention to Detail: Since this role involves processing orders and managing information, it’s crucial to demonstrate your attention to detail. Use specific examples in your application to show us how you’ve successfully managed similar tasks in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. We can’t wait to see your application!
How to prepare for a job interview at Ecruit
✨Know Your Stuff
Before the interview, make sure you understand the telecoms and IT industry, especially how sales support fits into it. Research Delta 365, their services, and their customer base. This will show that you're genuinely interested and prepared.
✨Show Off Your Organisational Skills
As a Sales Support Coordinator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or solved problems under pressure. This will demonstrate your ability to keep things on track.
✨Practice Your Communication
You'll be the link between various teams and customers, so clear communication is crucial. Practice explaining complex ideas simply and concisely. You might even want to role-play common scenarios you could face in the role.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, how success is measured in the role, or what challenges the company is currently facing. This shows your enthusiasm and helps you gauge if it's the right fit for you.