Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the welcoming face of our innovation hub and manage daily operations.
- Company: Join Sciopolis, a vibrant innovation hub in North Acton, London.
- Benefits: Enjoy a competitive salary, 25 days leave, and a pension scheme.
- Other info: Great opportunities for growth in a dynamic environment.
- Why this job: Connect with innovators and be part of something exciting from the ground up.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
You Before someone has even reached the desk, you've already clocked who they are and what they need. You're the person who remembers names, picks up on energy, and genuinely lights up when a room gets busy. You ask questions because you're curious, not because it's on a checklist. You find something interesting about almost everyone you meet and they can tell. You might have a science background. You might just be obsessed with the world of deep tech and innovation and want to be closer to it. Either way, you're not looking for a quiet corner. You want to be where things are happening, around people building something real, and you know that the right environment puts the right connections in your path. This role is that environment.
The Opportunity Sciopolis runs innovation hubs for start-ups, researchers and growing science businesses. Our North Acton site at 1 Portal Way is part of something bigger and genuinely exciting. Imperial College London is building a brand new innovation cluster right here in North Acton, and this is one of its first and most visible operations. That means you won't just be joining a team. You'll be part of something that is being built from the ground up, in real time, with serious momentum behind it. For the right person, the visibility alone is a springboard. The founders, researchers and innovators coming through these doors will be the kind of people worth knowing, and they'll remember the person who made them feel welcome from day one. If that sounds like your kind of Monday morning, apply today.
What You'll Do
- Be the first face people see and make it count
- Manage sign-ins, visitor badges and meeting room bookings
- Handle post, deliveries and general enquiries
- Keep communal areas and shared amenities looking and feeling great
- Get to know members properly and build real relationships
- Keep people informed about what's happening in the building
- Be the connective tissue between the people here
- Get stuck in on event setup, hosting and pack-down
- Manage guest lists and logistics
- Capture photos and videos for social content
- Own our social media feed and keep it active and engaging
- Write and send our community newsletter
- Use Nexudus for bookings and member support
- Help with basic IT and AV queries
- Keep access systems and information up to date
Who You Are
- You've worked in a customer facing role before and loved it
- You communicate well, in person, in writing and online
- You're comfortable with digital systems and pick up new tools quickly
- You can juggle multiple things at once without dropping the ball
- You're a team player but you don't need to be told what to do
- You take pride in the details and in how people feel when they leave an interaction with you
What You'll Get
- £25,000 to £30,000 salary
- 25 days annual leave
- Pension scheme
- A front row seat at one of London's most exciting new innovation clusters
- Daily exposure to founders, researchers and scientists building the future
- Real room to grow as the operation scales around you
Reception and Community Assistant employer: Ecruit
Contact Detail:
Ecruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception and Community Assistant
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with them on a personal level during your chat.
✨Tip Number 2
Practice your people skills! Since this role is all about making connections, try role-playing with a friend or family member. Show off your ability to engage and remember details about others.
✨Tip Number 3
Be proactive! If you get the chance, visit the location before your interview. Familiarise yourself with the space and maybe even chat with some of the current staff. It shows you're genuinely interested.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on being part of our community right from the start.
We think you need these skills to ace Reception and Community Assistant
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the community we’re building.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Mention any customer-facing roles you've had and how they’ve prepared you for this position. We love seeing how you connect with our job description!
Show Your Curiosity: We’re looking for someone who’s genuinely curious about the world of deep tech and innovation. In your application, share what excites you about this field and how you’d engage with our community. Let us know why you want to be part of something bigger!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Ecruit
✨Know Your Audience
Before the interview, do some research on Sciopolis and its innovation hubs. Understand their mission and the kind of people they work with. This will help you connect with the interviewers and show that you're genuinely interested in being part of their community.
✨Showcase Your People Skills
As a Reception and Community Assistant, your ability to build relationships is key. Prepare examples from your past experiences where you've successfully engaged with customers or colleagues. Highlight how you made them feel welcome and valued, as this aligns perfectly with what they're looking for.
✨Be Ready to Juggle
This role requires multitasking, so be prepared to discuss how you manage multiple responsibilities. Think of specific instances where you've handled various tasks simultaneously without dropping the ball. This will demonstrate your organisational skills and ability to thrive in a busy environment.
✨Bring Your Curiosity
The job description mentions curiosity as a trait they value. During the interview, ask thoughtful questions about the role, the team, and the projects at Sciopolis. This not only shows your interest but also reflects your eagerness to learn and engage with the community.