At a Glance
- Tasks: Manage facilities services and ensure top-notch service quality and safety.
- Company: Dynamic charity-focused organisation with a commitment to collaboration and care.
- Benefits: Flexible working options, competitive salary, and continuous professional development.
- Other info: Inclusive workplace committed to diversity and career growth opportunities.
- Why this job: Join exciting projects that make a real difference in the community.
- Qualifications: Experience in Facilities Management and strong customer service skills.
The predicted salary is between 30000 - 40000 € per year.
We are experts in Construction, Interior Fit-Out and Facilities Management. As part of our business growth strategy, we are seeking to recruit a Facilities Manager to enhance our Facilities Management Team.
Our values: We Commit, We Care, We Collaborate shape how we work with our clients, partners, and each other.
- Exciting Projects: Work on varied sector projects and leave a lasting legacy.
- Career Growth: Clear progression pathways and continuous professional development.
- Competitive Package: Enjoy a competitive salary and great benefits, with flexible and hybrid working options.
As Facilities Manager you will manage the Hard FM services, maintain contractual service level agreements and internal KPI targets in terms of service quality, health and safety and commercial performance to secure sustained business growth.
Responsibilities include:
- Manage and execute all Planned Preventative/Reactive/Emergency Maintenance tasks and Minor Project Works in line with the contract(s) criteria.
- Oversee and manage all direct reports and monitor performance of both self-delivered and sub-contractor services.
- Implement compliance with the appropriate internal and external Health and Safety/statutory/legislative policies and restrictions.
- Escalate and manage emergency/critical repairs, including temporary services, to ensure site operations are returned to normal service with minimal disruption to the client(s).
- Prepare monthly contract performance reports and attend monthly contract review meetings with the client(s).
- Oversee contract performance to ensure that all contract deliverables, SLA's & KPI's are achieved.
- Provide technical guidance/support in relation to asset performance and lifecycle replacement.
- Monitor, measure and report on training, performance and development of direct reports as part of our Performance Development Plan.
- Manage and participate in the FM standby/out of hours emergency call out rota.
Requirements:
- Experience within a similar Facilities Management role.
- Previous background working within Facilities Management contracts and/or Building Services with a Technical bias in electrical or mechanical service.
- A strong focus on customer service, with the ability to build long term relationships with Clients, Stakeholders and Supply Chain.
- Full Clean Driving Licence.
- Hold an IOSH managing safely or NEBOSH General Certificate.
- Excellent people management skills with experience in monitoring performance to drive productivity.
- High level of computer literacy.
- Qualified with an HND/HNC level in Building Services or equivalent.
We believe that diverse perspectives strengthen our teams and help us deliver better outcomes for our people, our clients, and the communities in which we work. As a Disability Confident employer, we are committed to inclusive and accessible recruitment where we will provide all reasonable adjustments at interview stage and beyond and commit to extending an interview to disabled candidates who meet the minimum job role requirements.
Facilities Administrator (Charity - Flexible Working) in Lisburn employer: Ecruit
As a Facilities Administrator with us, you'll be part of a dynamic team that values collaboration, care, and commitment. We offer a competitive salary, flexible working options, and clear pathways for career growth, ensuring you can thrive in your role while contributing to meaningful projects that leave a lasting impact. Our inclusive work culture prioritises employee development and well-being, making us an excellent employer for those seeking a rewarding career in Facilities Management.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Administrator (Charity - Flexible Working) in Lisburn
✨Tip Number 1
Network like a pro! Reach out to your connections in the Facilities Management sector. Attend industry events or join online forums where you can meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Showcase your skills! Prepare a portfolio or a presentation that highlights your past projects and achievements in Facilities Management. This will give you an edge during interviews and show employers what you can bring to the table.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on demonstrating your customer service skills and how you’ve built relationships in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals to join our team. Keep an eye on our job listings and make sure your application stands out by tailoring it to our values: We Commit, We Care, We Collaborate.
We think you need these skills to ace Facilities Administrator (Charity - Flexible Working) in Lisburn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Facilities Administrator role. Highlight any relevant experience in Facilities Management, especially if you've worked on similar projects or have a technical background.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you embody our values of commitment, care, and collaboration. Be genuine and let your personality come through.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements rather than just duties. Use metrics where possible to demonstrate your impact, like improving service quality or achieving KPIs in previous positions.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Ecruit
✨Know Your Stuff
Make sure you brush up on your knowledge of Facilities Management, especially around Hard FM services and compliance with health and safety regulations. Familiarise yourself with the specific projects the company has worked on and be ready to discuss how your experience aligns with their needs.
✨Showcase Your People Skills
Since this role involves managing direct reports and building relationships with clients, be prepared to share examples of how you've successfully managed teams or resolved conflicts in the past. Highlight your customer service focus and how you’ve built long-term relationships in previous roles.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle emergency repairs or manage performance issues. Think of specific situations from your past experience where you demonstrated problem-solving skills and effective decision-making under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's culture, career growth opportunities, or specific projects they’re excited about. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
