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- Tasks: Provide first-line IT support and manage hardware in a dynamic environment.
- Company: Join Britannic, an award-winning IT company transforming tech since 1984.
- Benefits: Enjoy perks like private medical insurance, birthday leave, and a cycle to work scheme.
- Why this job: Be part of a friendly team where your skills are valued and developed.
- Qualifications: Must have 2 years of IT experience with Active Directory and Microsoft 365.
- Other info: This role requires commuting to Guildford and a full UK driving licence.
The predicted salary is between 28800 - 42000 £ per year.
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Are you confident with Active Directory and Microsoft 365? Can you provide friendly and efficient IT support with a hands-on approach?
Britannic, an award-winning IT company based in Guildford, is looking for a Junior IT Administrator to support our internal teams and help maintain our IT systems. This is an exciting opportunity to join a friendly, forward-thinking business where your skills will be valued and developed.
The Role
This full-time position is ideal for someone with at least two years’ IT experience. You’ll be delivering first-line support, managing hardware, and working across Microsoft 365 tools including Teams, SharePoint, Outlook, and Power Automate.
You’ll be based at our Guildford office five days a week for the first month, moving to a hybrid pattern (three days from home) after that.
Because public transport is not ideal, we are seeking people that have their own transport and a full UK driving licence as a must.
Please note: We are only able to consider candidates already based in the UK. Visa sponsorship is not available.
Key Responsibilities
- First point of contact for IT queries and issues.
- Set up and manage laptops, desktops, and other hardware.
- Support and maintain Microsoft 365 services.
- Maintain accurate IT records, inventory, and documentation.
- Manage user accounts, access permissions, and device returns.
- Help maintain demo rooms and assist with internal systems.
- Log and manage help desk tickets and escalate issues when needed.
About Our Company
Founded in 1984, Britannic is a leading value-added reseller and systems integrator. We partner with top names like 8×8, BT, Calabrio, Five9, Fortinet, Microsoft, Mitel, and Zoom, advancing our vision of a connected, sustainable future through smart technology and talented people.
Our in-house software development, best practice services, and innovation set us apart, enabling us to enhance our clients\’ operations. Our team specialises in business communications, contact centres, unified communications, networking, AI, automation, and systems integration, with a focus on value creation, risk mitigation, and trust-based customer relationships.
The Benefits
- Pension scheme and life insurance.
- Private medical insurance.
- Birthday and volunteering day off.
- Cycle to work scheme.
The Person
We’re looking for someone who is:
- Local to Guildford and can commute within 1 hour.
- Minimum of 2 years of hands-on IT experience, specifically with Active Directory and Microsoft 365.
- Comfortable setting up IT hardware and providing support.
- A good communicator, problem-solver, and team player.
- Happy to follow procedures and maintain clear documentation.
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Junior IT Administrator employer: Ecruit
Contact Detail:
Ecruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Administrator
✨Tip Number 1
Familiarise yourself with Active Directory and Microsoft 365 tools. Since the role requires hands-on experience, consider setting up a personal project or lab environment where you can practice managing user accounts and permissions.
✨Tip Number 2
Brush up on your troubleshooting skills. Prepare for common IT issues that users face, especially related to hardware setup and Microsoft 365 services. Being able to demonstrate your problem-solving abilities during an interview will set you apart.
✨Tip Number 3
Network with current employees or professionals in the IT field. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Prepare to discuss your previous IT experiences in detail. Be ready to share specific examples of how you've provided support, managed hardware, or worked with Microsoft 365 tools, as this will showcase your relevant skills effectively.
We think you need these skills to ace Junior IT Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT experience, especially with Active Directory and Microsoft 365. Include specific examples of how you've provided IT support and managed hardware in previous roles.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your hands-on approach to IT support and how you can contribute to Britannic's team. Be sure to express your understanding of their values and mission.
Highlight Relevant Skills: In your application, emphasise your problem-solving skills, communication abilities, and teamwork experience. These are key traits that Britannic is looking for in a Junior IT Administrator.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ecruit
✨Show Your Technical Skills
Be prepared to discuss your experience with Active Directory and Microsoft 365 in detail. Highlight specific projects or tasks where you successfully managed user accounts or provided support, as this will demonstrate your hands-on expertise.
✨Demonstrate Problem-Solving Abilities
During the interview, be ready to share examples of how you've tackled IT issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your ability to think critically and resolve problems efficiently.
✨Emphasise Communication Skills
As a Junior IT Administrator, you'll need to communicate effectively with non-technical staff. Practice explaining technical concepts in simple terms, and be prepared to discuss how you ensure clear documentation and follow procedures.
✨Research Britannic
Familiarise yourself with Britannic's services and values before the interview. Understanding their focus on smart technology and customer relationships will help you align your answers with their company culture and show your genuine interest in the role.
