Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to create unforgettable guest experiences at the iconic Loch Ness Centre.
- Company: Join Continuum Attractions, a leader in the UK attractions industry with a rich history.
- Benefits: Enjoy a competitive salary, health perks, shopping discounts, and an extra day off for your birthday!
- Why this job: Be part of a dynamic team that brings the legendary story of Loch Ness to life.
- Qualifications: Experience in guest services, strong leadership, and excellent communication skills required.
- Other info: Flexible working hours with opportunities for career growth in a fun environment.
The predicted salary is between 24000 - 36000 £ per year.
A new and exciting opportunity awaits a guest focused operations professional to join our team at the Loch Ness Centre in Drumnadrochit. Join us as we walk guests through 500 million years of Loch Ness history. Our guests delve deeper into the real places, people, stories, and scientific research that has turned Nessie into an iconic Scottish legend. Our attraction’s success revolves around our guests, and you’ll spend every day finding ways to do things better, for them.
Our guests expect very high standards, so everything we do will be geared towards giving them an outstanding experience every time they visit. To be successful in this role, you will have a background in delivering the optimum of guest experiences. You must be a natural leader who is ambitious, flexible, reliable, and possess excellent communication skills, whilst enjoying working as part of a team. The role is varied and you need to be a fast thinker and work well under pressure. You will have the flexibility to work on a rota which includes mornings, evenings and weekends.
In return for your dedication we will invest in your career, offer a salary of £30,000 plus you will receive the following benefits:
- Money back on your medical costs (such as opticians and dental treatments)
- Company pension
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Health & wellbeing programme
- On-site parking
- Shopping Discounts
- An extra day off for your birthday if it falls on a working day!
Contract: Full time, permanent. (working 40 hours, weekends and bank holidays included)
Come join us and help us tell the story of the incredible history of Loch Ness!
Operations Duty Manager in Inverness employer: Ecruit
Contact Detail:
Ecruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Duty Manager in Inverness
✨Tip Number 1
Get to know the company! Research Continuum Attractions and the Loch Ness Centre. Understanding their values and what makes them tick will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that Operations Duty Manager position.
✨Tip Number 3
Prepare for situational questions! As an Operations Duty Manager, you'll need to think on your feet. Practice answering questions about how you'd handle guest complaints or manage a busy day. This will help you demonstrate your leadership skills and ability to work under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and really keen on joining the team at the Loch Ness Centre. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Operations Duty Manager in Inverness
Some tips for your application 🫡
Show Your Passion for Guest Experience: When writing your application, let your enthusiasm for creating outstanding guest experiences shine through. Share specific examples of how you've gone above and beyond to make guests feel special in previous roles.
Highlight Your Leadership Skills: As an Operations Duty Manager, you'll need to lead a team effectively. Make sure to mention any leadership experiences you have, whether it's managing a team or taking charge during busy periods. We want to see that you're a natural leader!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you're the right fit for the role.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at the Loch Ness Centre!
How to prepare for a job interview at Ecruit
✨Know Your Loch Ness Facts
Brush up on the history and stories of Loch Ness. Being able to share interesting facts or anecdotes during your interview will show your passion for the role and the attraction. It’ll also demonstrate that you’re genuinely interested in providing guests with an outstanding experience.
✨Showcase Your Guest Experience Skills
Prepare examples from your past roles where you’ve gone above and beyond for guests. Highlight your ability to handle difficult situations and how you’ve improved guest satisfaction. This is crucial, as the company values high standards in guest experiences.
✨Demonstrate Leadership Qualities
As a natural leader, you’ll need to show how you can motivate and manage a team. Think of specific instances where you’ve led a team successfully, especially under pressure. This will help illustrate your reliability and flexibility, which are key traits for the Operations Duty Manager role.
✨Be Ready for Rota Flexibility
Since the role requires working various shifts, be prepared to discuss your availability and willingness to work mornings, evenings, and weekends. Showing that you’re adaptable and ready to meet the demands of the job will make a positive impression.
