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For Companies At a Glance
- Tasks: Handle inbound inquiries and build strong customer relationships.
- Company: Leading customer service firm with a supportive team culture.
- Benefits: Starting salary of £28,000, 22 days holiday, and pension scheme.
- Why this job: Join a team that values your growth and offers full training.
- Qualifications: Confident telephone manner and a customer-focused attitude.
- Other info: Great opportunity for personal and professional development.
The predicted salary is between 28000 - 39200 £ per year.
A leading customer service firm in Wimbledon Park seeks a Telephone Customer Service & Sales Advisor. This role involves handling inbound inquiries, building customer relationships, and providing expert solutions.
Ideal candidates should display a confident, friendly telephone manner and a customer-focused attitude. Full training is provided, alongside a salary starting from £28,000 and benefits including 22 days holiday and a pension scheme.
Join a supportive team where your growth is valued.
Inbound Sales & Service Advisor - Hardware employer: Ecruit
Contact Detail:
Ecruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales & Service Advisor - Hardware
✨Tip Number 1
Practice your telephone manner before the interview. We want you to sound confident and friendly, just like the ideal candidate for the Inbound Sales & Service Advisor role. Grab a friend and do some mock calls to get comfortable!
✨Tip Number 2
Research the company and its values. Knowing what makes them tick will help you build rapport during the interview. Plus, it shows that you're genuinely interested in joining their supportive team.
✨Tip Number 3
Prepare examples of how you've provided excellent customer service in the past. We all know that building customer relationships is key, so having real-life stories ready will make you stand out as a candidate.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Inbound Sales & Service Advisor - Hardware
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and confident telephone manner in your cover letter.
Tailor Your Application: Make sure to tailor your CV and cover letter to highlight your customer service experience. We’re looking for candidates who can build relationships and provide expert solutions, so give us examples of how you've done this before!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured CV that’s easy to read. Use bullet points where possible to make your achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ecruit
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Practice Your Telephone Skills
Since this role involves handling inbound inquiries over the phone, practice your telephone manner. Try role-playing with a friend or family member to simulate the interview. Focus on being clear, friendly, and confident in your communication.
✨Showcase Your Customer-Focused Attitude
Prepare examples from your past experiences where you've gone above and beyond for customers. Highlighting your customer service skills will demonstrate that you understand the importance of building relationships and providing expert solutions.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the role and the company culture. This shows your enthusiasm and helps you determine if the company is the right fit for you. Think about what you want to know regarding training, team dynamics, or growth opportunities.
