At a Glance
- Tasks: Lead a dynamic team to drive sales and deliver exceptional customer experiences.
- Company: Join a luxury jewellery retailer redefining modern luxury with ethical craftsmanship.
- Benefits: Competitive salary, bonus, private medical insurance, and employee discounts.
- Other info: Enjoy ongoing training and career development opportunities in a supportive team.
- Why this job: Make a real impact in a vibrant retail environment while developing your leadership skills.
- Qualifications: 5+ years of management experience, ideally in luxury retail or jewellery.
The predicted salary is between 33000 - 33000 £ per year.
Store Manager – Jewellery – £30,000 - £33,000 + Bonus - Brighton
Are you an experienced Store Manager who knows how to drive sales while delivering exceptional customer service?
Do you enjoy leading a team and creating memorable shopping experiences?
The Role
An exciting opportunity has arisen for an experienced Store Manager to join a growing luxury jewellery retailer.
You'll take ownership of a busy retail showroom, leading a team of up to five people, driving sales performance and ensuring every customer receives a personal, high-quality experience.
This is a fantastic opportunity for someone with a strong retail management background who enjoys building relationships, developing people and achieving results.
Neve Jewels Group is a UK-headquartered, digital-first jewellery company redefining modern luxury through made-to-order design, ethical craftsmanship, and global e-commerce across its brands: Diamonds Factory, Austen & Blake, and Sacet.
About Diamonds Factory
Diamonds Factory is a renowned luxury jeweller, celebrated for its exquisite craftsmanship and personalised jewellery.
With a strong focus on customer satisfaction and bespoke experiences, we are committed to delivering high-quality pieces that resonate with our sophisticated clientele.
Key Responsibilities
- Lead, motivate and develop a team to achieve and exceed sales targets.
- Manage daily store operations, ensuring everything runs smoothly.
- Deliver outstanding customer service through a personalised, consultative approach.
- Build lasting customer relationships and encourage repeat business.
- Coach your team to develop their sales skills and product knowledge.
- Monitor store performance and identify opportunities to increase sales.
- Maintain high standards of presentation, professionalism and customer care.
- The Benefits
- Starting salary of £30,000 -£33,000per annum.
- Discretionary end-of-year bonus.
- Private medical insurance.
- Company pension scheme.
- 20 days' annual leave plus bank holidays.
- Additional paid day off for your birthday.
- Employee discounts and Perkbox rewards.
- Enhanced maternity and paternity leave.
- Employee referral rewards.
- Ongoing training and career development opportunities.
- The Person
We're looking for someone who has
- At least 5 years' management experience, ideally within luxury or premium retail.
- Experience in jewellery retail would be advantageous.
- A proven track record of achieving sales targets.
- Strong leadership skills and the ability to motivate a team.
- Excellent communication and customer relationship skills.
- A hands-on, commercially focused approach to store management.
Hours: 40 hours per week, working 5 out of 7 days, including weekends and bank holidays on rotation.
What's Next?
If you're ready to take the next step in your retail management career, we'd love to hear from you.
Apply today!
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Store Manager – Jewellery in Eastbourne employer: Ecruit
Join a dynamic team as an Air Conditioning Field Engineer, where your expertise will be valued and rewarded. With a strong focus on employee growth, we offer extensive training opportunities and a supportive work culture that encourages innovation and collaboration. Enjoy the benefits of a competitive salary, overtime pay, and a company van, all while working in the vibrant North West London area, known for its diverse community and thriving economy.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager – Jewellery in Eastbourne
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Ecruit, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Ecruit!
We think you need these skills to ace Store Manager – Jewellery in Eastbourne
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Ecruit, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Ecruit and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Ecruit that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Ecruit
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
