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- Tasks: Engage with B2B customers, build relationships, and support the sales team.
- Company: Windsor Telecom is a friendly tech provider focused on seamless communication for UK businesses.
- Benefits: Enjoy term-time hours, full training, and opportunities for career growth.
- Why this job: Make meaningful connections while enjoying a flexible role that fits around your studies.
- Qualifications: Excellent communication skills; customer service experience is a plus but not essential.
- Other info: Part-time hours from 9.30am to 2.30pm, perfect for students.
Job Title: Customer Sales Executive (Term Time Only)
Location: Office-based in Stonehouse, Gloucester
Hours: Term Time Only (Monday to Friday)
Employment Type: Part-Time (9.30am to 2.30pm)
Company: Windsor Telecom – IT & Telecoms Services Provider
Salary: £14 per hour + incentive scheme + pension
Are you passionate about building strong customer relationships? Do you thrive on making meaningful connections and delivering value? Join Windsor Telecom as a Customer Sales Executive and help us delight our customers while protecting and growing our existing business.
About the Role
As a Customer Sales Executive, you\’ll be the friendly voice of Windsor Telecom, engaging with our existing and potential B2B customers during school term times providing real flexibility. Your focus will be on:
- Proactively contacting existing and potential B2B customers through phone, email, LinkedIn etc to build rapport and nurture relationships
- Understanding customer needs and identifying opportunities to add value through our IT and telecoms solutions
- Acting as the first line of defence against customer churn, ensuring satisfaction and continued engagement
- Supporting the wider sales team by spotting opportunities and passing qualified leads for Account Managers to follow-up
- Keeping customer records accurate and up-to-date within our CRM system
This is a term-time-only role, perfect for individuals looking for a rewarding and flexible job that fits around school holidays.
What We\’re Looking For
- Excellent communication and people skills – you love talking to customers and building genuine connections
- You don\’t need to be a tech guru but are interested to learn how communications and IT can help businesses deliver brilliant customer and colleague experiences.
- Confident, friendly, and professional phone manner
- A proactive mindset – you enjoy solving problems and finding opportunities
- Previous experience in customer service or sales is desirable, but we\’re happy to develop the right person
What We Offer
- Term-time working pattern
- Supportive and friendly team culture
- Full training and ongoing support
- A role with real purpose – helping customers stay connected and supported
- Opportunities for future career development in an exciting and growing industry
About Windsor Telecom
We\’re a friendly, people-first technology provider focused on making communication easy and enjoyable for UK businesses. From cloud telephony to IT support and connectivity, we\’re passionate about providing solutions that keep teams working seamlessly together.
Ready to make an impact?
If you\’re a natural relationship builder who enjoys speaking to customers and wants a flexible, term-time role with purpose, we\’d love to hear from you.
Apply today and start your journey with Windsor Telecom.
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Customer Sales Executive employer: Ecruit
Contact Detail:
Ecruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Executive
✨Tip Number 1
Familiarise yourself with Windsor Telecom's services and products. Understanding their IT and telecoms solutions will help you engage more effectively with customers and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about technology and customer service. This will help you develop a confident and friendly phone manner, which is crucial for this position.
✨Tip Number 3
Network on LinkedIn with professionals in the telecoms and IT industry. This can provide insights into customer needs and trends, and may even lead to valuable connections that could support your application.
✨Tip Number 4
Prepare to discuss how you've previously built relationships or solved problems in customer service roles. Even if you lack direct experience, showcasing your proactive mindset and willingness to learn can set you apart.
We think you need these skills to ace Customer Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or sales. Emphasise your communication skills and any previous roles where you've built strong customer relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer engagement. Mention specific examples of how you've successfully nurtured customer relationships in the past.
Show Enthusiasm for Learning: In your application, express your willingness to learn about IT and telecoms solutions. Highlight any instances where you've quickly adapted to new information or technologies.
Highlight Your Proactive Mindset: Demonstrate your proactive approach by providing examples of how you've identified opportunities or solved problems in previous roles. This will resonate well with Windsor Telecom's focus on customer satisfaction.
How to prepare for a job interview at Ecruit
✨Show Your People Skills
As a Customer Sales Executive, your ability to connect with people is crucial. Be prepared to demonstrate your excellent communication skills during the interview. Share examples of how you've built relationships in previous roles or situations.
✨Understand the Company and Its Services
Familiarise yourself with Windsor Telecom's offerings and how they benefit businesses. This knowledge will help you articulate how you can contribute to their mission of making communication easy and enjoyable for UK businesses.
✨Demonstrate a Proactive Mindset
The role requires a proactive approach to customer engagement. Be ready to discuss how you've identified opportunities or solved problems in past experiences. Highlight your enthusiasm for finding solutions that add value to customers.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team culture, training opportunities, or how success is measured in the position. This not only helps you gauge if it's the right fit but also leaves a positive impression.