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- Tasks: Engage with B2B customers, build relationships, and support the sales team.
- Company: Windsor Telecom is a friendly tech provider focused on seamless communication for UK businesses.
- Benefits: Enjoy term-time hours, full training, and opportunities for career growth.
- Why this job: Make meaningful connections while enjoying a flexible role that fits around your studies.
- Qualifications: Excellent communication skills; customer service experience is a plus but not essential.
- Other info: Part-time hours from 9.30am to 2.30pm, perfect for students.
Job Title: Customer Sales Executive (Term Time Only)
Location: Office-based in Stonehouse, Gloucester
Hours: Term Time Only (Monday to Friday)
Employment Type: Part-Time (9.30am to 2.30pm)
Company: Windsor Telecom – IT & Telecoms Services Provider
Salary: £14 per hour + incentive scheme + pension
Are you passionate about building strong customer relationships? Do you thrive on making meaningful connections and delivering value? Join Windsor Telecom as a Customer Sales Executive and help us delight our customers while protecting and growing our existing business.
About the Role
As a Customer Sales Executive, you\’ll be the friendly voice of Windsor Telecom, engaging with our existing and potential B2B customers during school term times providing real flexibility. Your focus will be on:
- Proactively contacting existing and potential B2B customers through phone, email, LinkedIn etc to build rapport and nurture relationships
- Understanding customer needs and identifying opportunities to add value through our IT and telecoms solutions
- Acting as the first line of defence against customer churn, ensuring satisfaction and continued engagement
- Supporting the wider sales team by spotting opportunities and passing qualified leads for Account Managers to follow-up
- Keeping customer records accurate and up-to-date within our CRM system
This is a term-time-only role, perfect for individuals looking for a rewarding and flexible job that fits around school holidays.
What We\’re Looking For
- Excellent communication and people skills – you love talking to customers and building genuine connections
- You don\’t need to be a tech guru but are interested to learn how communications and IT can help businesses deliver brilliant customer and colleague experiences.
- Confident, friendly, and professional phone manner
- A proactive mindset – you enjoy solving problems and finding opportunities
- Previous experience in customer service or sales is desirable, but we\’re happy to develop the right person
What We Offer
- Term-time working pattern
- Supportive and friendly team culture
- Full training and ongoing support
- A role with real purpose – helping customers stay connected and supported
- Opportunities for future career development in an exciting and growing industry
About Windsor Telecom
We\’re a friendly, people-first technology provider focused on making communication easy and enjoyable for UK businesses. From cloud telephony to IT support and connectivity, we\’re passionate about providing solutions that keep teams working seamlessly together.
Ready to make an impact?
If you\’re a natural relationship builder who enjoys speaking to customers and wants a flexible, term-time role with purpose, we\’d love to hear from you.
Apply today and start your journey with Windsor Telecom.
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Customer Sales Executive employer: Ecruit
Contact Detail:
Ecruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Executive
✨Tip Number 1
Familiarise yourself with Windsor Telecom's services and products. Understanding their IT and telecoms solutions will help you engage more effectively with customers and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since you'll be the friendly voice of the company, being confident and personable during conversations is key to building rapport with customers.
✨Tip Number 3
Network on LinkedIn with professionals in the telecoms and IT industry. This can help you gain insights into customer needs and trends, which will be beneficial when discussing solutions with potential clients.
✨Tip Number 4
Show your proactive mindset by preparing examples of how you've solved problems or identified opportunities in previous roles. This will demonstrate your ability to add value and support the sales team effectively.
We think you need these skills to ace Customer Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or sales. Emphasise your communication skills and any previous roles where you've built strong relationships with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer engagement. Mention specific examples of how you've successfully nurtured customer relationships in the past and express your interest in the IT and telecoms industry.
Showcase Your Proactive Mindset: In your application, provide examples of how you've taken initiative in previous roles. This could include identifying opportunities to improve customer satisfaction or solving problems creatively.
Highlight Your Flexibility: Since this role is term-time only, mention your availability and how this fits with your schedule. Emphasise your willingness to adapt and learn, which aligns with the company's supportive culture.
How to prepare for a job interview at Ecruit
✨Show Your Passion for Customer Relationships
Make sure to express your enthusiasm for building strong customer connections. Share examples from your past experiences where you successfully nurtured relationships, as this aligns perfectly with what Windsor Telecom is looking for.
✨Demonstrate Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. During the interview, focus on maintaining a friendly and professional tone, showcasing your ability to engage with customers effectively.
✨Highlight Your Proactive Mindset
Windsor Telecom values a proactive approach, so be prepared to discuss how you've identified opportunities or solved problems in previous roles. Think of specific instances where you took the initiative to improve customer satisfaction or drive sales.
✨Familiarise Yourself with IT and Telecoms Solutions
While you don't need to be a tech expert, showing a genuine interest in how IT and telecoms can benefit businesses will set you apart. Do some research on common solutions offered by Windsor Telecom and be ready to discuss how they can add value to customers.
