Credit Control Administrator

Credit Control Administrator, Winsford, £25k – £28k Overview Looking for a hands-on role with a leading company in intelligent transport solutions? SRL are at the forefront of traffic management innovation, providing temporary traffic systems like portable signals, message boards, and CCTV. Our mission is to create safer, more efficient roads through sustainable solutions. About the Role We are seeking a detail-oriented and proactive Credit Control Admin Assistant to support our credit control team in managing customer accounts, ensuring timely payments, and maintaining accurate financial records. This role is ideal for someone with strong administrative skills, a keen eye for detail, and a passion for finance and customer service. Key Accountabilities Assist in monitoring outstanding debts and following up with clients via phone, email, and written correspondence. Maintain and update customer account records accurately in the finance system. Process incoming payments and allocate them to the correct accounts. Support the preparation of aged debt reports and other financial summaries. Liaise with internal departments to resolve invoice queries and disputes. Assist with credit checks and the setup of new customer accounts. Prepare and send monthly statements and reminders to clients. File and archive documentation in accordance with company policies. Provide general administrative support to the credit control team. Key Skills Essential: Previous experience in an administrative or finance-related role (credit control experience desirable). Strong organizational and time-management skills. Excellent communication skills, both written and verbal. Proficient in Microsoft Office, especially Excel and Outlook. Ability to work independently and as part of a team. High level of accuracy and attention to detail. Familiarity with accounting software (e.g., Sage, SAP, QuickBooks) is a plus. What\’s in it for You Company Vehicle & Fuel Card (if applicable to your role) Laptop / Mobile phone (if applicable to your role) Additional Earning Potential with Overtime and On Call (if applicable to your role) PPE Provided (if applicable to your role) Performance based incentives Company pension Death in Service benefit Free Confidential Health, Wellbeing and Legal Support 25 days leave plus bank holidays Access to People Safe app and Wisdom app (one stop apps for support available for a range of offerings) Training & Personal Development Flexible working (if applicable to your role) Earn up to £500 for referring candidates from our Refer a Friend scheme (terms and conditions apply) In return for your proven skills and experience, you will reap from a range of company benefits. You will join a supportive team that\’s empowered to express ideas and make improvements. Diversity, equity and inclusion are at the heart of what we value as an organisation. SRL Traffic Systems is an equal opportunities employer, and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. We are committed to treating all our job applicants fairly and with respect. If you require any adjustments, we are happy to discuss that with you. Please contact our HR team in confidence. What you will need and what you need to know A valid driving license- no more than 6 points (if applicable to your role) Able to use technology (laptop / tablet / mobile phone) Happy to travel on a regional / national basis as required (if applicable to your role) We care about our colleagues here at SRL. As part of our commitment to maintaining a safe and productive work environment, we conduct comprehensive D&A (Drugs and Alcohol) testing for all new starters. This proactive measure ensures that we uphold our high standards of safety, compliance, and well-being for everyone in the workplace.\” How to Apply Please complete our application process for consideration. Our recruitment team will be in touch should you meet the requirements for the role you have applied to.
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