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- Tasks: Support the credit control team by managing customer accounts and ensuring timely payments.
- Company: Join SRL, a leader in intelligent transport solutions focused on safer, efficient roads.
- Benefits: Enjoy flexible working, performance incentives, and access to health and wellbeing support.
- Why this job: Be part of a supportive team that values your ideas and promotes diversity and inclusion.
- Qualifications: Previous admin or finance experience is preferred; strong communication and organisational skills are essential.
- Other info: A valid driving license may be required; comprehensive D&A testing is conducted for new starters.
The predicted salary is between 28800 - 43200 £ per year.
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Overview
Looking for a hands-on role with a leading company in intelligent transport solutions? SRL are at the forefront of traffic management innovation, providing temporary traffic systems like portable signals, message boards, and CCTV. Our mission is to create safer, more efficient roads through sustainable solutions.
About the Role
We are seeking a detail-oriented and proactive Credit Control Admin Assistant to support our credit control team in managing customer accounts, ensuring timely payments, and maintaining accurate financial records. This role is ideal for someone with strong administrative skills, a keen eye for detail, and a passion for finance and customer service.
Key Accountabilities
- Assist in monitoring outstanding debts and following up with clients via phone, email, and written correspondence.
- Maintain and update customer account records accurately in the finance system.
- Process incoming payments and allocate them to the correct accounts.
- Support the preparation of aged debt reports and other financial summaries.
- Liaise with internal departments to resolve invoice queries and disputes.
- Assist with credit checks and the setup of new customer accounts.
- Prepare and send monthly statements and reminders to clients.
- File and archive documentation in accordance with company policies.
- Provide general administrative support to the credit control team.
Key Skills
- Previous experience in an administrative or finance-related role (credit control experience desirable).
- Strong organizational and time-management skills.
- Excellent communication skills, both written and verbal.
- Proficient in Microsoft Office, especially Excel and Outlook.
- Ability to work independently and as part of a team.
- High level of accuracy and attention to detail.
- Familiarity with accounting software (e.g., Sage, SAP, QuickBooks) is a plus.
What’s in it for You
- Company Vehicle & Fuel Card (if applicable to your role)
- Laptop / Mobile phone (if applicable to your role)
- Additional Earning Potential with Overtime and On Call (if applicable to your role)
- PPE Provided (if applicable to your role)
- Performance based incentives
- Company pension
- Free Confidential Health, Wellbeing and Legal Support
- Access to People Safe app and Wisdom app (one stop apps for support available for a range of offerings)
- Training & Personal Development
- Flexible working (if applicable to your role)
- Earn up to £500 for referring candidates from our Refer a Friend scheme (terms and conditions apply)
In return for your proven skills and experience, you will reap from a range of company benefits. You will join a supportive team that’s empowered to express ideas and make improvements.
Diversity, equity and inclusion are at the heart of what we value as an organisation. SRL Traffic Systems is an
equal opportunities employer, and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law.
We are committed to treating all our job applicants fairly and with respect. If you require any adjustments, we are happy to discuss that with you. Please contact our HR team in confidence.
What you will need and what you need to know
- A valid driving license- no more than 6 points (if applicable to your role)
- Able to use technology (laptop / tablet / mobile phone)
- Happy to travel on a regional / national basis as required (if applicable to your role)
- We care about our colleagues here at SRL. As part of our commitment to maintaining a safe and productive work environment, we conduct comprehensive D&A (Drugs and Alcohol) testing for all new starters. This proactive measure ensures that we uphold our high standards of safety, compliance, and well-being for everyone in the workplace.\”
How to Apply
Please complete our application process for consideration. Our recruitment team will be in touch should you meet the requirements for the role you have applied to.
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Credit Control Administrator employer: Ecruit
Contact Detail:
Ecruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Administrator
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, like Sage or QuickBooks. Having a solid understanding of these tools can give you an edge during interviews and show that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your communication skills, especially for phone and email interactions. Since you'll be following up with clients about outstanding debts, being articulate and professional will help you make a positive impression.
✨Tip Number 3
Prepare to discuss your previous experience in finance or administrative roles. Think of specific examples where you've successfully managed accounts or resolved disputes, as this will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 4
Research SRL Traffic Systems and their mission in traffic management innovation. Understanding their values and goals will not only help you tailor your responses but also show your genuine interest in being part of their team.
We think you need these skills to ace Credit Control Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative or finance-related roles. Emphasise any previous credit control experience and showcase your organisational skills.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for finance and customer service. Mention specific skills that align with the job description, such as attention to detail and proficiency in Microsoft Office.
Highlight Relevant Skills: In your application, clearly outline your communication skills, both written and verbal. If you have experience with accounting software like Sage or QuickBooks, be sure to mention it.
Follow Application Instructions: Ensure you complete all parts of the application process as outlined by SRL Traffic Systems. Double-check that you have included all required documents and information before submitting your application.
How to prepare for a job interview at Ecruit
✨Showcase Your Attention to Detail
As a Credit Control Administrator, attention to detail is crucial. Be prepared to discuss specific examples from your past experience where your meticulous nature helped resolve issues or improve processes.
✨Demonstrate Your Communication Skills
Since the role involves liaising with clients and internal departments, practice articulating your thoughts clearly. You might be asked how you would handle difficult conversations or resolve disputes, so think of relevant scenarios.
✨Familiarise Yourself with Relevant Software
The job mentions familiarity with accounting software like Sage or QuickBooks. If you have experience with these tools, be ready to discuss it. If not, consider doing a bit of research to understand their functionalities.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare insightful questions about the credit control team’s processes or the company’s approach to customer service. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
