Assistant Manager – Luxury Jewellery | £37,000 | London
Do you have experience leading teams in a premium retail environment?
Are you passionate about delivering exceptional customer experiences and helping a store team achieve outstanding results?
This is a full-time, permanent, in-person role working 40 hours per week across 5 days out of 7, including weekends and bank holidays.
The role
We are seeking an experienced Assistant Manager to join a successful retail business in London.
This is a fantastic opportunity for a commercially focused retail professional who enjoys working with customers, developing teams and supporting the day-to-day success of a busy store environment.
Key Responsibilities
You will:
Support the Store Manager with the daily running of the store
Lead, motivate and support a team to achieve sales targets and KPIs
Deliver excellent customer service and build strong relationships with customers
Coach team members to improve confidence, product knowledge and performance
Support recruitment, onboarding and ongoing team development
Assist with stock management, operational processes and compliance
Maintain high standards across the store environment
Handle customer enquiries and help resolve any issues professionally
Support the delivery of a consistent and engaging in-store experience
About the opportunity
You will be joining an established retail organisation operating within a premium market, where customer experience, quality and service are at the heart of the business.
The person
We are looking for someone with:
Previous experience in retail leadership, ideally within premium, luxury or high-value retail
Experience managing or supervising a team
A proven track record of achieving sales targets and commercial goals
Strong customer service and relationship-building skills
Confidence coaching, supporting and developing colleagues
Excellent communication and organisational skills
A professional approach with strong attention to detail
The ability to remain calm and effective in a fast-paced environment
A proactive, results-driven approach to retail management
20 days’ annual leave plus bank holidays
24-hour Employee Assistance Programme
Health and wellbeing support
Employee referral programme
Opportunities for career development and progression
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Assistant Manager – Luxury Jewellery employer: Ecruit
Join a dynamic team as an Air Conditioning Field Engineer, where your expertise will be valued and rewarded. With a strong focus on employee growth, we offer extensive training opportunities and a supportive work culture that encourages innovation and collaboration. Enjoy the benefits of a competitive salary, overtime pay, and a company van, all while working in the vibrant North West London area, known for its diverse community and thriving economy.
