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For Companies At a Glance
- Tasks: Lead and oversee pension administration services, ensuring excellence in member management.
- Company: Join a dynamic, award-winning startup redefining the DB pensions market.
- Benefits: Enjoy growth opportunities, a collaborative culture, and the chance to shape the future of pensions.
- Why this job: Be part of a transformative journey with a member-first approach and strategic impact.
- Qualifications: Deep knowledge of DB pensions, governance, and a hands-on leadership style required.
- Other info: This role is pivotal for business growth and offers exceptional career progression.
The predicted salary is between 72000 - 108000 £ per year.
DB Pensions Administration Services Senior Manager – Pensions – London
Our client is a dynamic early stage DB pensions organisation reinventing the DB market. With start up energy and PE Backed, they are on a pivotal part of their growth journey, defining a new era in defined benefit pension consolidation. Already award-winning they are looking to bring in ground floor leadership to lead the growth potential for the business
As such, they seek an accomplished Senior Pensions Administration Services Manager, with deep operational ability in DB / Defined Benefit Pensions Administration, to lead their Third Party Administration partners service delivery and set the bar for governance, service and controls for excellence in Member-First Pensions management.
Key Responsibilities
Trustee Relationship
- Develop and nurture strong relationships with the Trustee, acting as primary point of contact for all pension administration matters
- Understand the trustee and their needs, anticipate requirements and drive tailored solutions to meet their specific goals and objectives.
Pension Scheme Administration
- Oversee the delivery of Third Paty Administration and servicing of pension schemes
- Provide accurate and timely processing of pension related transactions, calculations, and documentation.
- Conduct periodic reviews of TPA’s system and processes
- Collaborate and strategise with internal teams to address client queries, resolve complex issues and deliver guidance on pension legislation.
- Conduct regular audits to ensure data accuracy, compliance, and ensure delivery of service level agreements.
Business Development
- Identify opportunities of growth within TPA market, presenting innovative solutions and services to enhance the Trustee’s satisfaction.
- collaborate with sales teams to prepare proposals, presentations, contract renewals, showcasing the value proposition and competitive advantages of our pension administration services.
Key Requirements
Industry Knowledge
- In depth understanding of DB Pensions Administration and Operations and how TPA’s operate
- Experience in vendor assessment and alignment of services
- Skilled in interpreting disclosure markets and operational requirements
Member-Focused Approach
- A member-first mentality to ensure alignment with business ethos
- Ability to improve member communication and engagement strategies
- Understanding of how to survey and assess member satisfaction
Governance and Regulatory Compliance
- Strong background in governance, working under regulator supervision.
- Proven ability to ensure services meet stringent governance requirements
Dynamic, Strategic, and Hand-On
- Startup energy and a hard work ethic, with ability to roll up sleeves.
- Strategic focus with the capacity to execute and deliver whole-part services.
- Experience building and managing teams in a transformative environment.
This role is highly visible, and critical as a platform upon which our client will be building their unique business. It offers exceptional opportunities for progression in a market that is set to accelerate dramatically.
Senior Pensions Aministration Services Manager employer: ECR Global
Contact Detail:
ECR Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Pensions Aministration Services Manager
✨Tip Number 1
Make sure to showcase your deep operational ability in DB Pensions Administration during networking events or industry meetups. Engaging with professionals in the field can help you gain insights and potentially lead to referrals.
✨Tip Number 2
Familiarize yourself with the latest trends and innovations in the DB pensions market. Being knowledgeable about current developments will not only boost your confidence but also impress potential employers during discussions.
✨Tip Number 3
Develop a strong understanding of governance and regulatory compliance in the pensions sector. This knowledge is crucial for the role and can set you apart from other candidates when discussing your qualifications.
✨Tip Number 4
Highlight your experience in building and managing teams, especially in transformative environments. Sharing specific examples of how you've led teams to success can demonstrate your strategic focus and hands-on approach.
We think you need these skills to ace Senior Pensions Aministration Services Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly understand the responsibilities and requirements of the Senior Pensions Administration Services Manager position. Tailor your application to highlight your relevant experience in DB pensions administration and your ability to lead service delivery.
Highlight Relevant Experience: In your CV and cover letter, emphasize your operational ability in DB pensions administration, your experience with Third Party Administration partners, and any previous roles where you developed strong trustee relationships.
Showcase Your Member-Focused Approach: Demonstrate your member-first mentality by providing examples of how you've improved member communication and engagement strategies in past roles. This will align with the company's ethos and show that you understand their priorities.
Emphasize Governance and Compliance Knowledge: Make sure to include your background in governance and regulatory compliance in your application. Highlight any experience you have working under regulator supervision and ensuring services meet stringent governance requirements.
How to prepare for a job interview at ECR Global
✨Understand the Company Culture
Before the interview, take some time to research the company's culture and values. Since they are a dynamic early-stage organization, showing that you align with their startup energy and member-first mentality will set you apart.
✨Demonstrate Your Operational Expertise
Be prepared to discuss your deep operational ability in DB Pensions Administration. Highlight specific examples from your past experiences where you successfully managed Third Party Administration partners and ensured service excellence.
✨Showcase Your Relationship-Building Skills
Since the role involves developing strong relationships with Trustees, come ready with examples of how you've nurtured similar relationships in the past. Emphasize your ability to anticipate needs and drive tailored solutions.
✨Prepare for Governance and Compliance Questions
Given the importance of governance and regulatory compliance in this role, be ready to discuss your experience in these areas. Share specific instances where you ensured services met stringent governance requirements and how you conducted audits for data accuracy.
