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- Tasks: Lead critical outsourcing and offshoring initiatives in a dynamic insurance environment.
- Company: Join a leading insurance organisation during a pivotal executive transition.
- Benefits: Competitive salary of £200K for a 3-month role with potential for impactful work.
- Why this job: Make a significant impact while navigating complex operations and engaging with senior stakeholders.
- Qualifications: Proven experience in outsourcing, offshoring, and operational resilience within the insurance sector.
- Other info: Immediate availability required; flexibility for an earlier handover is a plus.
Our client is a leading insurance organisation, seeking an experienced Interim Operations Leader to drive a critical operational programme during a key period of executive transition. This senior-level interim role will take ownership of strategic outsourcing and offshoring initiatives, with a particular focus on operational resilience and supplier performance.
The successful candidate will be expected to hit the ground running, bringing a blend of strategic oversight, executional rigour, and stakeholder management to ensure continuity and momentum across core operational workstreams.
Key Responsibilities:- Lead and manage business-critical outsourcing and offshoring activities, including transitions to delivery centres in India.
- Maintain operational stability and resilience during a leadership gap.
- Act as the escalation point for transition issues and risk mitigation.
- Drive supplier performance and oversee complex negotiations with external vendors.
- Engage effectively with senior stakeholders across the business to maintain alignment and transparency.
- Ensure regulatory and risk frameworks are embedded into operational processes.
- Proven Outsourcing & Offshoring Expertise: Demonstrated success in managing complex outsourcing transitions, especially involving Indian-based operations.
- Sector Knowledge: Strong familiarity with the insurance sector and its regulatory environment.
- Operational Resilience & Risk Management: Deep understanding of operational risk, resilience planning, and continuity in third-party arrangements.
- Stakeholder Management: Adept at engaging with senior leadership, navigating complex organisations, and managing competing priorities.
- Supplier Management: Skilled negotiator with a track record of holding vendors accountable and resolving performance issues.
- Immediate Availability: Must be available from October, with flexibility to begin earlier for a handover period.
If you are interested in finding out more, please get in touch.
Director of Operations employer: ECR Global
Contact Detail:
ECR Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations
✨Tip Number 1
Network with professionals in the insurance sector, especially those who have experience in outsourcing and offshoring. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends in operational resilience.
✨Tip Number 2
Research the specific challenges faced by the insurance industry regarding operational transitions. Understanding these pain points will help you articulate how your experience can directly address their needs during interviews.
✨Tip Number 3
Prepare to discuss your previous successes in managing complex outsourcing projects, particularly those involving Indian operations. Be ready to share specific examples that highlight your strategic oversight and executional rigour.
✨Tip Number 4
Familiarise yourself with the regulatory environment of the insurance sector. Being able to speak knowledgeably about compliance and risk management will demonstrate your readiness to take on this senior role.
We think you need these skills to ace Director of Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in outsourcing and offshoring, particularly with Indian operations. Emphasise your achievements in operational resilience and risk management to align with the job requirements.
Craft a Compelling Cover Letter: In your cover letter, address your familiarity with the insurance sector and your ability to manage complex transitions. Use specific examples from your past roles to demonstrate your strategic oversight and stakeholder management skills.
Highlight Immediate Availability: Clearly state your availability to start the role, especially if you can begin earlier for a handover period. This shows your commitment and readiness to step into the position without delay.
Showcase Negotiation Skills: Include examples of your negotiation successes with external vendors in your application. Highlight how you've held suppliers accountable and resolved performance issues, as this is crucial for the role.
How to prepare for a job interview at ECR Global
✨Showcase Your Outsourcing Expertise
Be prepared to discuss your previous experiences with outsourcing and offshoring, particularly in relation to Indian operations. Highlight specific projects where you successfully managed transitions and the strategies you employed to ensure operational stability.
✨Demonstrate Sector Knowledge
Familiarise yourself with the insurance sector's regulatory environment. During the interview, reference relevant regulations and how they impact operational processes, showcasing your understanding of the industry's unique challenges.
✨Emphasise Stakeholder Engagement Skills
Prepare examples that illustrate your ability to engage with senior stakeholders effectively. Discuss how you've navigated complex organisational structures and managed competing priorities to maintain alignment and transparency.
✨Prepare for Negotiation Scenarios
Anticipate questions related to supplier management and negotiation. Be ready to share specific instances where you held vendors accountable and resolved performance issues, demonstrating your skills as a skilled negotiator.
