Food & Beverage Manager

Food & Beverage Manager

Dorking Full-Time 36000 - 60000 £ / year (est.) No home office possible
E

At a Glance

  • Tasks: Lead the food and beverage team to create unforgettable experiences on match days and events.
  • Company: Join Forest Green Rovers, the world's first vegan football club, committed to sustainability.
  • Benefits: Enjoy healthcare, generous holidays, hybrid working, and discounts on various services.
  • Why this job: Be part of a passionate team driving change in sports while promoting sustainability and inclusivity.
  • Qualifications: Experience in hospitality management, strong leadership skills, and a passion for sustainability required.
  • Other info: Flexible hours needed; background checks apply. Join us in changing the game!

The predicted salary is between 36000 - 60000 £ per year.

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At Forest Green Rovers you will be part of a great team that thrives working in a fast-paced environment and with a clear focus on performance – to help drive success on and off the pitch. Sustainability is in our DNA, forming part of our everyday life, shaping our club ambitions and giving us a unique, supportive and exciting environment for staff to develop, grow and be part of this exciting journey.

This is a role that offers an exciting opportunity to join the FGR team and work within an experienced food and beverage team, to help deliver a fantastic experience to all of our supporters.

As F&B Manager, you will take ownership of planning, coordinating, and delivering hospitality services across match days and non-match day events. You will lead a dedicated team, ensure premium food and beverage standards, and play a key role in creating memorable experiences for all guests.

For this role, your key responsibilities will be:

  • Oversee daily operations at the stadium, Eco Canteen and our training ground, ensuring the departments are running smoothly and efficiently.
  • Lead and manage staff, providing guidance, support, and training to ensure high levels of service are delivered.
  • Review financial performance, including key metrics, trends and innovative ideas
  • Ensure the kitchen meets or exceeds quality standards for cleanliness, maintenance and guest safety through regular inspections and evaluations
  • Scheduling and shift planning, making sure the team is prepared for every event
  • Collaborate with Sales, Marketing, and People team to align operational goals with overall business objectives and maximize revenue.
  • Compiling innovative and tasty menus with the Head Chef, including allergen management
  • Overall management of inventory & ordering, ensuring we’re set up for success at the start of every shift.
  • Monitor guest feedback and address any complaints or concerns promptly, ensuring high levels of guest satisfaction.
  • Work closely with the Head of Commercial to maximise the benefits from our Food & Brewery Partners and key local suppliers
  • Ensure compliance with health & safety, and environmental regulations (COSHH, ISO14001 and AGF)
  • Maintain clear communication and coordination between departments to ensure a seamless guest experience and operational efficiency.
  • Overall management and oversight of bars, F&B outlets including the Fan Zone.
  • Compiling reports with the Beverages team, to regularly review performance, optimise product range and stock management
  • Responsibility for the overall F&B budget, including setting pricing, calculating costs and GP margins.

About You

As a valued member of our team, you will be focused on achieving great results and creating the best experience for our visitors and supporters.

The ideal candidate will:

  • Proven experience in a hospitality or event management role within a stadium, hotel or large venue
  • Strong experience in F&B operations, with a deep understanding of Kitchen operations
  • Excellent organisational skills, with a keen attention to detail
  • Strong understanding and demonstrable experience supervising a bar
  • Good leadership experience and a hands-on leader who inspires and motivates their team
  • Excellent financial acumen including the ability to support with budgets, monitor budgets and optimise efficiency.
  • Holding a personal licence would be an advantage or be willing to undertake the necessary course.
  • Have recent training in Food hygiene and allergen management or willing to undertake.
  • Have good communications skills and able to work within the small FGR Team
  • Work off your own initiative, be creative and think outside the box
  • Passion for supporting a culture that demonstrates the club’s commitment to sustainability, equality, diversity and inclusion.
  • Available to work evenings, weekends and public holidays, to cover Matchday fixtures and events.

    Other considerations..

  • This role is subject to a background check and DBS check, prior to employment commencing.
  • You must be proficient in the use of Microsoft Office including Outlook, Word & Excel
  • A full driving clean driving license is required.
  • A high degree of flexibility is needed to work around the busy football calendar

About Us

What\’s in it for you…

Healthcare plan, life assurance and generous pension contribution
Volunteering Day
Hybrid Working
Various company discounts (including shops, gyms, days out and events)
Holiday of 25 days (plus bank holidays) & ability to buy/sell days
Cycle to work scheme, car pooling and onsite parking available

As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets.

Forest Green is looking to the future – Climate change is an existential threat, and we need to build a more sustainable world. Sustainability is at the core of everything we do at FGR. We’re on a mission to push the boundaries of what is possible in the world of sport, and beyond.

About The Role

At Forest Green Rovers you will be part of a great team that thrives working in a fast-paced environment and with a clear focus on performance – to help drive success on and off the pitch. Sustainability is in our DNA, forming part of our everyday life, shaping our club ambitions and giving us a unique, supportive and exciting environment for staff to develop, grow and be part of this exciting journey.

This is a role that offers an exciting opportunity to join the FGR team and work within an experienced food and beverage team, to help deliver a fantastic experience to all of our supporters.

As F&B Manager, you will take ownership of planning, coordinating, and delivering hospitality services across match days and non-match day events. You will lead a dedicated team, ensure premium food and beverage standards, and play a key role in creating memorable experiences for all guests.

For this role, your key responsibilities will be:

  • Oversee daily operations at the stadium, Eco Canteen and our training ground, ensuring the departments are running smoothly and efficiently.
  • Lead and manage staff, providing guidance, support, and training to ensure high levels of service are delivered.
  • Review financial performance, including key metrics, trends and innovative ideas
  • Ensure the kitchen meets or exceeds quality standards for cleanliness, maintenance and guest safety through regular inspections and evaluations
  • Scheduling and shift planning, making sure the team is prepared for every event
  • Collaborate with Sales, Marketing, and People team to align operational goals with overall business objectives and maximize revenue.
  • Compiling innovative and tasty menus with the Head Chef, including allergen management
  • Overall management of inventory & ordering, ensuring we’re set up for success at the start of every shift.
  • Monitor guest feedback and address any complaints or concerns promptly, ensuring high levels of guest satisfaction.
  • Work closely with the Head of Commercial to maximise the benefits from our Food & Brewery Partners and key local suppliers
  • Ensure compliance with health & safety, and environmental regulations (COSHH, ISO14001 and AGF)
  • Maintain clear communication and coordination between departments to ensure a seamless guest experience and operational efficiency.
  • Overall management and oversight of bars, F&B outlets including the Fan Zone.
  • Compiling reports with the Beverages team, to regularly review performance, optimise product range and stock management
  • Responsibility for the overall F&B budget, including setting pricing, calculating costs and GP margins.
  • About You

    As a valued member of our team, you will be focused on achieving great results and creating the best experience for our visitors and supporters.

    The ideal candidate will:

  • Proven experience in a hospitality or event management role within a stadium, hotel or large venue
  • Strong experience in F&B operations, with a deep understanding of Kitchen operations
  • Excellent organisational skills, with a keen attention to detail
  • Strong understanding and demonstrable experience supervising a bar
  • Good leadership experience and a hands-on leader who inspires and motivates their team
  • Excellent financial acumen including the ability to support with budgets, monitor budgets and optimise efficiency.
  • Holding a personal licence would be an advantage or be willing to undertake the necessary course.
  • Have recent training in Food hygiene and allergen management or willing to undertake.
  • Have good communications skills and able to work within the small FGR Team
  • Work off your own initiative, be creative and think outside the box
  • Passion for supporting a culture that demonstrates the club’s commitment to sustainability, equality, diversity and inclusion.
  • Available to work evenings, weekends and public holidays, to cover Matchday fixtures and events.

    Other considerations..

  • This role is subject to a background check and DBS check, prior to employment commencing.
  • You must be proficient in the use of Microsoft Office including Outlook, Word & Excel
  • A full driving clean driving license is required.
  • A high degree of flexibility is needed to work around the busy football calendar
  • About Us

    What\’s in it for you…

    Healthcare plan, life assurance and generous pension contribution
    Volunteering Day
    Hybrid Working
    Various company discounts (including shops, gyms, days out and events)
    Holiday of 25 days (plus bank holidays) & ability to buy/sell days
    Cycle to work scheme, car pooling and onsite parking available

    As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets.

    Forest Green is looking to the future – Climate change is an existential threat, and we need to build a more sustainable world. Sustainability is at the core of everything we do at FGR. We’re on a mission to push the boundaries of what is possible in the world of sport, and beyond.

    Established in 1889, we’re also one of the oldest football clubs in the world. That history continues with every season and every trophy, bolstered by the support of an incredibly passionate, global fanbase.

    Those moments are only made possible with the right people; those who show courage, tenacity, ambition, dedication to their community, and independent thought. As the world’s first vegan football club, doing things differently is a way of life. We’re looking for like-minded people that can help create the future our planet needs.

    Let’s change the game.

    Flexibility statement

    The fast moving nature of the company\’s business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment.

    Forest Green Roversis an equal opportunities employer and is committed to providing equality for all.

    #J-18808-Ljbffr

    Food & Beverage Manager employer: Ecotricity

    At Forest Green Rovers, we pride ourselves on being an exceptional employer that champions sustainability and inclusivity while fostering a dynamic work culture. As a Food & Beverage Manager, you will enjoy comprehensive benefits including healthcare, generous holiday allowances, and opportunities for professional growth within a passionate team dedicated to delivering outstanding experiences for our supporters. Join us in our mission to redefine the future of sport and make a meaningful impact in a vibrant, eco-conscious environment.
    E

    Contact Detail:

    Ecotricity Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Food & Beverage Manager

    ✨Tip Number 1

    Familiarise yourself with Forest Green Rovers' commitment to sustainability. Highlight your passion for eco-friendly practices in food and beverage management during any discussions or interviews, as this aligns closely with the club's values.

    ✨Tip Number 2

    Network with professionals in the hospitality and sports management sectors. Attend industry events or connect with current employees on platforms like LinkedIn to gain insights into the role and the club's culture.

    ✨Tip Number 3

    Prepare to discuss your experience in managing food and beverage operations, particularly in high-pressure environments like stadiums. Be ready to share specific examples of how you've led teams to deliver exceptional service.

    ✨Tip Number 4

    Stay updated on trends in food and beverage within the sports industry. Being knowledgeable about innovative menu ideas and guest satisfaction strategies can set you apart from other candidates.

    We think you need these skills to ace Food & Beverage Manager

    Hospitality Management
    Event Coordination
    Food and Beverage Operations
    Staff Leadership and Training
    Financial Acumen
    Menu Development
    Inventory Management
    Health and Safety Compliance
    Customer Service Excellence
    Communication Skills
    Problem-Solving Skills
    Organisational Skills
    Flexibility and Adaptability
    Microsoft Office Proficiency
    Knowledge of Sustainability Practices

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and event management, particularly within stadiums or large venues. Emphasise your leadership skills and any specific achievements in food and beverage operations.

    Craft a Compelling Cover Letter: In your cover letter, express your passion for sustainability and how it aligns with Forest Green Rovers' values. Mention your understanding of the role's responsibilities and how your experience makes you a perfect fit for the team.

    Showcase Relevant Skills: Highlight your organisational skills, financial acumen, and ability to manage teams effectively. Provide examples of how you've successfully overseen operations and improved guest satisfaction in previous roles.

    Research the Club: Familiarise yourself with Forest Green Rovers' history, values, and commitment to sustainability. This knowledge will help you demonstrate your genuine interest in the club during the application process.

    How to prepare for a job interview at Ecotricity

    ✨Show Your Passion for Sustainability

    Since sustainability is at the core of Forest Green Rovers, make sure to express your passion for eco-friendly practices during the interview. Share any relevant experiences or ideas you have that align with their commitment to sustainability.

    ✨Demonstrate Leadership Skills

    As a Food & Beverage Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight your ability to inspire and motivate others.

    ✨Prepare for Operational Questions

    Expect questions about managing daily operations, especially in a fast-paced environment. Brush up on your knowledge of F&B operations, kitchen standards, and guest satisfaction strategies to showcase your expertise.

    ✨Know Your Financial Metrics

    Since financial acumen is crucial for this role, be ready to discuss budgeting, cost management, and how you've optimised efficiency in previous positions. Bring examples of how you've reviewed financial performance and implemented innovative ideas.

    Food & Beverage Manager
    Ecotricity
    E
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