Food and Beverage Manager

About The Role

At Forest Green Rovers you will be part of a great team that thrives working in a fast-paced environment and with a clear focus on performance to help drive success on and off the pitch. Sustainability is in our DNA, forming part of our everyday life, shaping our club ambitions and giving us a unique, supportive and exciting environment for staff to develop, grow and be part of this exciting journey.

This is a role that offers an exciting opportunity to join the FGR team and work within an experienced food and beverage team, to help deliver a fantastic experience to all of our supporters.

As F&B Manager, you will take ownership of planning, coordinating, and delivering hospitality services across match days and non-match day events. You will lead a dedicated team, ensure premium food and beverage standards, and play a key role in creating memorable experiences for all guests.

For This Role, Your Key Responsibilities Will Be

• Oversee daily operations at the stadium, Eco Canteen and our training ground, ensuring the departments are running smoothly and efficiently.
• Lead and manage staff, providing guidance, support, and training to ensure high levels of service are delivered.
• Review financial performance, including key metrics, trends and innovative ideas
• Ensure the kitchen meets or exceeds quality standards for cleanliness, maintenance and guest safety through regular inspections and evaluations
• Scheduling and shift planning, making sure the team is prepared for every event
• Collaborate with Sales, Marketing, and People team to align operational goals with overall business objectives and maximize revenue.
• Compiling innovative and tasty menus with the Head Chef, including allergen management
• Overall management of inventory & ordering, ensuring were set up for success at the start of every shift.
• Monitor guest feedback and address any complaints or concerns promptly, ensuring high levels of guest satisfaction.
• Work closely with the Head of Commercial to maximise the benefits from our Food & Brewery Partners and key local suppliers
• Ensure compliance with health & safety, and environmental regulations (COSHH, ISO14001 and AGF)
• Maintain clear communication and coordination between departments to ensure a seamless guest experience and operational efficiency.
• Overall management and oversight of bars, F&B outlets including the Fan Zone.
• Compiling reports with the Beverages team, to regularly review performance, optimise product range and stock management
• Responsibility for the overall F&B budget, including setting pricing, calculating costs and GP margins.

About You

As a valued member of our team, you will be focused on achieving great results and creating the best experience for our visitors and supporters.

The Ideal Candidate Will

• Proven experience in a hospitality or event management role within a stadium, hotel or large venue
• Strong experience in F&B operations, with a deep understanding of Kitchen operations
• Excellent organisational skills, with a keen attention to detail
• Strong understanding and demonstrable experience supervising a bar
• Good leadership experience and a hands-on leader who inspires and motivates their team
• Excellent financial acumen including the ability to support with budgets, monitor budgets and optimise efficiency.
• Holding a personal licence would be an advantage or be willing to undertake the necessary course.
• Have recent training in Food hygiene and allergen management or willing to undertake.
• Have good communications skills and able to work within the small FGR Team
• Work off your own initiative, be creative and think outside the box
• Passion for supporting a culture that demonstrates the clubs commitment to sustainability, equality, diversity and inclusion.

Available to work evenings, weekends and public holidays, to cover Matchday fixtures and events.

Other Considerations..

• This role is subject to a background check and DBS check, prior to employment commencing.
• You must be proficient in the use of Microsoft Office including Outlook, Word & Excel
• A full driving clean driving license is required.
• A high degree of flexibility is needed to work around the busy football calendar

About Us

What\’s in it for you…

• Healthcare plan, life assurance and generous pension contribution
• Volunteering Day
• Hybrid Working
• Various company discounts (including shops, gyms, days out and events)
• Holiday of 25 days (plus bank holidays) & ability to buy/sell days
• Cycle to work scheme, car pooling and onsite parking available

As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets.

Forest Green is looking to the future Climate change is an existential threat, and we need to build a more sustainable world. Sustainability is at the core of everything we do at FGR. Were on a mission to push the boundaries of what is possible in the world of sport, and beyond.

Established in 1889, were also one of the oldest football clubs in the world. That history continues with every season and every trophy, bolstered by the support of an incredibly passionate, global fanbase.

Those moments are only made possible with the right people; those who show courage, tenacity, ambition, dedication to their community, and independent thought. As the worlds first vegan football club, doing things differently is a way of life. Were looking for like-minded people that can help create the future our planet needs.

Lets change the game.

Flexibility statement

The fast moving nature of the company\’s business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment.

Forest Green Rovers is an equal opportunities employer and is committed to providing equality for all.

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