At a Glance
- Tasks: Serve food and drinks, provide excellent customer service, and maintain cleanliness.
- Company: Join Forest Green Rovers, the greenest football club in the world!
- Benefits: Free vegan food, upskilling opportunities, and a bonus for consistent attendance.
- Other info: Flexible roles in a dynamic environment with a rich football history.
- Why this job: Be part of an exciting matchday experience while promoting sustainability.
- Qualifications: Customer service skills; previous hospitality experience is a plus but not required.
The predicted salary is between 13 - 13 € per hour.
It's an exciting time to work at Forest Green Rovers and we're looking for Bar, Catering and Hospitality Assistants to cover our home fixtures throughout the season. Green Matchday shifts are usually six hours, with a start time three hours before kick-off (noon on a Saturday and 16:45 on a Midweek), finishing approximately one hour after full time (18:00 on a Saturday and 22:45 on a Midweek).
Salary Details: Under 18's - £9 per hour, Over 18's - £13.75 per hour
Bar Assistant Duties include:
- Serve drinks and food whilst providing high levels of customer service.
- Accurately record sales transactions on the EPOS system.
- Maintain high standards of cleanliness, including keeping the bar area clean and tidy and wiping down tables and washing glasses.
- Ensure the bar area is well-stocked at all times.
Hospitality Duties include:
- Waiting on tables of VIP guests.
- Taking orders and serving food and drinks.
- Preparing bills and accepting card payments.
- Clearing tables and tidying hospitality areas.
Catering Duties include:
- Prepare, cook and serve food.
- Maintain high standards of cleanliness in the kitchen and serving areas.
- Ensure fridges and kiosks are well-stocked at all times.
- Accurately record sales transactions on the EPOS system.
We will also require staff to complete a food hygiene certificate.
About You:
We are looking for people who can show they are committed to consistently providing excellent customer service. We take our fan experience seriously and are looking for polite people who can use their initiative and help handle issues as they arise. You must work as a team member and act as one of the many friendly faces of Forest Green Rovers Football Club. If you have a passion for sustainability and an interest in sport is a must. Previous hospitality or catering experience is desirable, but we will provide full training. Due to licensing laws, you must be 18 or over to apply for the Bar Assistant role.
Green Team Benefits:
- Free Food - You can try our world-famous vegan food after your shift.
- Qualifications - You will have the opportunity to upskill and gain valuable work experience and qualifications (e.g. First Aid, Food Hygiene, etc.).
- Bonus scheme - You will receive a bonus if you are consistent with match day attendance.
Flexibility statement: The fast-moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment.
Founded in 1889, Forest Green Rovers is a football club with a rich history of over 135 years– but we're at the forefront of something entirely new here. FIFA described us as the greenest football club in the world – it's undoubtedly true that no other football club in the world has put the environment at the heart of what it does. We aim to be in the Championship within the next five years – and we're planning to build a stadium to match those ambitions. Designed by world-renowned architect Zaha Hadid, 'Eco Park' will be the only stadium made entirely of wood. Forest Green Rovers FC promote inclusion and confront and eliminate discrimination whether by reason of age, gender, gender reassignment, sexual orientation, marital status or civil partnership, nationality, ethnicity (race), religion or belief, ability or disability, pregnancy and maternity and encourage equal opportunities. We welcome applications from all suitably qualified persons.
Matchday Food and Beverage Assistant (Bar, Catering and Hospitality) in Nailsworth employer: Ecotricity Jobs
At Forest Green Rovers, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions sustainability and inclusivity. As a Matchday Food and Beverage Assistant, you'll enjoy flexible shifts, competitive pay, and the chance to enhance your skills with training opportunities while serving our passionate fans in a unique eco-friendly environment. Plus, you can indulge in our famous vegan food after your shift, making every matchday a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Matchday Food and Beverage Assistant (Bar, Catering and Hospitality) in Nailsworth
✨Tip Number 1
Get to know the club! Research Forest Green Rovers and their values, especially their commitment to sustainability. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Reach out to current or former staff on social media platforms like LinkedIn. Ask them about their experiences and any tips they might have for landing a role at the club. Personal connections can make a big difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills. We want to see how you handle challenges and work with others!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Forest Green Rovers family. Don’t forget to follow up after applying – a little persistence goes a long way!
We think you need these skills to ace Matchday Food and Beverage Assistant (Bar, Catering and Hospitality) in Nailsworth
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for sustainability and sport shine through. We love to see candidates who are genuinely excited about being part of the Forest Green Rovers family!
Highlight Customer Service Skills:Make sure to mention any previous experience you have in customer service. We’re all about providing an excellent fan experience, so showing us that you can handle situations with a smile will definitely catch our eye.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff – just show us what you’ve got!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Forest Green Rovers!
How to prepare for a job interview at Ecotricity Jobs
✨Know Your Stuff
Before the interview, make sure you understand the role of a Matchday Food and Beverage Assistant. Familiarise yourself with the duties like serving food and drinks, maintaining cleanliness, and using the EPOS system. This will show your enthusiasm and readiness to jump right in!
✨Show Off Your Customer Service Skills
Since this role is all about providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your commitment to fan experience.
✨Emphasise Teamwork
Forest Green Rovers values team players, so be prepared to discuss how you work well in a team. Share specific instances where you collaborated with others to achieve a common goal, especially in a fast-paced environment like hospitality or catering.
✨Passion for Sustainability
Given the club's focus on sustainability, express your passion for eco-friendly practices. Whether it's through personal choices or previous work experiences, showing that you align with their values can set you apart from other candidates.