Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a diverse team to optimise operations and drive performance across multiple sites.
- Company: Join a leading company in the processing, energy, and utilities sector.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Make a real impact by shaping operational strategies and enhancing customer success.
- Qualifications: Proven experience in operations management with strong leadership skills.
- Other info: Be part of a Senior Leadership Team and drive continuous improvement.
The predicted salary is between 60000 - 80000 £ per year.
Ecosse Professional Services client is a leading company in the processing, energy and utilities sector. This is a newly created role and a critical appointment for the Group. The Operations manager will sit on the Senior Leadership Team alongside the Managing Director, Sales Director, and Finance Director. The role is responsible for the entire operational backbone of the Group – spanning instrumentation services, customer success, engineering, supply chain, warehouse, and software delivery.
The successful candidate will be an experienced operations leader, comfortable working in a technical environment with a strong service and delivery culture. They will bring rigour, structure and continuous improvement to all operational functions while maintaining the entrepreneurial, customer-focused spirit that has driven organisational growth to date.
Responsibilities- Managing a Team of 25+ employees including service engineers, supply chain coordinators, warehouse staff, and software developers across a number of UK sites.
- Lead on Operational Strategy for the group working collaboratively with all key business functions and stakeholders.
- Drive operational performance across the business using clear KPIs and a regular flash reporting cadence.
- Own and improve end-to-end workflows from order intake through delivery, calibration, and customer handover.
- Champion the full utilisation of the ERP system across all operational teams.
- Ensure on-time delivery and first-time-right completion rates are consistently high across field service and in-house calibration.
- Monitor and improve utilisation rates, chargeable hours, repeat visit rates, and van stock management.
- Oversee QHSE compliance and drive a culture of quality and continuous improvement.
- Manage turnaround times from meter booking-in through to shipment.
- Proven track record as an Operations Manager or Director in a technical services, instrumentation, field engineering, similar industry.
- Strong people leadership skills with experience managing large, diverse operational teams.
- Experienced in driving KPI-based performance management and operational reporting.
- Comfortable working in an ERP environment (experience with Odoo or similar is desirable).
- Excellent commercial acumen and understanding of service margin management.
- Strong project management skills and ability to manage multiple concurrent workstreams.
- Customer-centric mindset with a drive to deliver excellent service outcomes.
- Familiarity with QHSE frameworks and management systems.
- Experience with ISO 27001, data security, or cloud-based service delivery models.
- Understanding of IoT, smart metering, or data analytics environments.
- Experience within a scaling SME or Group structure with multiple business units.
Operations Manager in Paisley employer: Ecosse Professional Services Ltd
Contact Detail:
Ecosse Professional Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Paisley
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Operations Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their operational challenges and think about how your experience can bring value. We want you to walk in there feeling confident and ready to showcase your skills in managing diverse teams and driving performance.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It shows initiative and keeps you fresh in their minds. We believe this small gesture can make a big difference.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to submit your application. Plus, it shows you’re genuinely interested in joining our team. Let’s get you on board and make waves in the operations world together!
We think you need these skills to ace Operations Manager in Paisley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing diverse teams and driving operational performance, as these are key aspects of the job. We want to see how your background aligns with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your leadership skills and customer-centric mindset. Share specific examples of how you've improved operational processes in previous roles. Remember, we love a good story that demonstrates your impact!
Showcase Your Technical Skills: Since this role is in a technical environment, don’t forget to mention your experience with ERP systems and any familiarity with QHSE frameworks. We’re looking for someone who can hit the ground running, so make sure we know about your relevant technical expertise.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Ecosse Professional Services Ltd
✨Know Your Operations Inside Out
Make sure you understand the key operational processes relevant to the role. Brush up on your knowledge of instrumentation services, supply chain management, and customer success strategies. Being able to discuss these areas confidently will show that you're ready to take on the responsibilities of the Operations Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed large teams in the past. Highlight your experience in driving performance through KPIs and how you've fostered a culture of continuous improvement. This is crucial as you'll be managing a diverse team of over 25 employees.
✨Demonstrate Your Technical Acumen
Familiarise yourself with ERP systems, especially if you have experience with Odoo or similar platforms. Be ready to discuss how you've used technology to improve operational efficiency and service delivery in previous roles. This will resonate well with the technical nature of the position.
✨Emphasise Your Customer-Centric Approach
Prepare to talk about how you've prioritised customer satisfaction in your previous roles. Share specific examples of how you've improved service outcomes and maintained high delivery standards. This mindset is essential for the Operations Manager role, as it aligns with the company's entrepreneurial spirit.