At a Glance
- Tasks: Lead operations across multiple sites, ensuring high-quality service delivery and team performance.
- Company: Join a leading processing, energy, and utilities Group with a focus on innovation.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Be part of a culture that values safety, quality, and continuous improvement.
- Why this job: Make a real impact in a technical field while leading a diverse team.
- Qualifications: Proven experience in operations management within technical services or similar environments.
The predicted salary is between 50000 - 65000 € per year.
Ecosse Professional Services is partnering with a leading processing, energy and utilities Group to appoint an Operations Manager. The Operations Manager will own the operational backbone of the Group – spanning instrumentation services, customer success, engineering, supply chain, warehouse, in‑house assembly and software delivery.
We are seeking an experienced operations leader, comfortable in a technical, field‑based services environment (instrumentation, controls, utilities, oil & gas, distilling or similar). You will manage multi‑site teams, drive KPI‑led performance, ensure safe, high‑quality service delivery, and optimise cost and margin across service and manufacturing activities.
Lead day‑to‑day operations across Instrumentation Services, Customer Success, Engineering & Software, Warehouse & In‑house Assembly, and Supply Chain.
- Drive efficiency across all facilities to support customer projects and growth.
Service Delivery & Quality
- Ensure high on‑time delivery and first‑time‑right completion rates across field service and in‑house calibration.
- Monitor and improve utilisation, chargeable hours, repeat visit rates and van stock management.
- Oversee QHSE compliance and foster a culture of safety, quality and continuous improvement.
- Lead and develop a multi‑disciplinary team of 25+ staff, including service engineers, supply chain coordinators, warehouse staff and software developers across several UK sites.
- Foster a high‑performance, engaged team culture in line with Group values.
Commercial & Financial Oversight
- Work with Finance to contribute to dashboards, reporting and margin analysis.
- Provide operational insight to support commercial decision‑making by the Sales Director and MD.
Proven track record as an Operations Manager/Director in technical services, instrumentation, controls, field engineering or a similar environment.
- Experienced in KPI‑based performance management, operational reporting and ERP‑driven operations (Odoo or similar desirable).
- Excellent commercial acumen and understanding of service margin management.
- Strong project management skills with the ability to manage multiple concurrent workstreams.
- Experience with ISO 27001, data security, cloud‑based services, IoT, smart metering or data analytics environments is advantageous.
- Experience within a scaling SME or Group structure with multiple business units is desirable.
Facilities Operations Officer in Glasgow employer: Ecosse Professional Services Ltd
Ecosse Professional Services is an exceptional employer, offering a dynamic work environment in Glasgow that fosters innovation and collaboration. With a strong commitment to employee development, we provide ample opportunities for growth within a multi-disciplinary team, ensuring that every member is engaged and empowered to drive operational excellence. Our focus on safety, quality, and continuous improvement, combined with competitive benefits, makes us a leading choice for professionals seeking meaningful and rewarding careers in the energy and utilities sector.
Contact Detail:
Ecosse Professional Services Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Operations Officer in Glasgow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Operations Manager gig.
✨Tip Number 2
Showcase your skills! When you get the chance to chat with potential employers, highlight your experience in KPI management and operational reporting. Make sure they know you’re the one who can drive efficiency and foster a high-performance culture.
✨Tip Number 3
Prepare for interviews by researching the company’s values and recent projects. Tailor your answers to show how your background in instrumentation and controls aligns with their goals. We want to see that you’re not just a fit on paper but also in spirit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that job!
We think you need these skills to ace Facilities Operations Officer in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Facilities Operations Officer. Highlight your experience in operations management, especially in technical services and KPI-driven environments. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of your past achievements in managing multi-site teams and driving efficiency. Let us know how you can contribute to our success!
Showcase Your Technical Skills:Since this role involves instrumentation and controls, don’t forget to showcase your technical skills and experience. Mention any relevant software or systems you’ve worked with, like ERP systems or data analytics tools. We love seeing candidates who are tech-savvy!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Ecosse Professional Services Ltd
✨Know Your Operations Inside Out
Make sure you understand the key responsibilities of an Operations Manager in a technical services environment. Brush up on your knowledge of instrumentation, controls, and how they relate to customer success and service delivery. This will help you answer questions confidently and show that you're the right fit for the role.
✨Showcase Your KPI Management Skills
Be prepared to discuss your experience with KPI-based performance management. Think of specific examples where you've driven efficiency or improved service delivery metrics. This will demonstrate your ability to manage multi-site teams and optimise operations effectively.
✨Emphasise Safety and Quality Culture
Since QHSE compliance is crucial, be ready to talk about how you've fostered a culture of safety and quality in your previous roles. Share any initiatives you've led that improved safety standards or service quality, as this aligns perfectly with what the company values.
✨Prepare for Commercial Insight Discussions
Understand the financial aspects of operations management, including margin analysis and operational reporting. Be ready to discuss how your insights have supported commercial decision-making in the past. This will show that you can contribute to the business's overall success beyond just operations.
