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- Tasks: Manage customer enquiries and support the sales process in renewable energy.
- Company: EcoSphere Energy Ltd, a growing company in the renewable energy sector.
- Benefits: Flexible hours, competitive pay, and potential performance bonuses.
- Why this job: Join a friendly team and make a real impact in the low-carbon transition.
- Qualifications: Confident phone skills and a proactive attitude; training provided.
- Other info: Opportunity for growth and development in a dynamic industry.
The predicted salary is between 12 - 18 £ per hour.
EcoSphere Energy Ltd is a growing renewable energy company based in Tiverton, specialising in premium air source heat pumps and solar PV systems across Devon and the South West. We design and install high-quality, MCS-certified systems for homeowners who value performance, transparency, and long-term efficiency.
We are now looking for a part-time Sales & Customer Coordinator to help manage incoming enquiries, support the quoting process, and improve our customer journey. This is an ideal role for someone organised, confident on the phone, and commercially aware — who enjoys speaking to customers and helping turn enquiries into booked installations.
The Role
- Call new enquiries and qualify leads
- Follow up on issued quotations
- Chase outstanding decisions professionally
- Respond to customer questions via phone and email
- Return missed calls
- Book surveys and installations
- Keep our CRM updated
- Support light admin around proposals and documentation
This is not cold calling. All leads are inbound or warm. Your role is to help improve conversion, customer experience, and response time.
What We're Looking For
- Confident and friendly on the phone
- Organised and proactive
- Comfortable speaking about technical products (training provided)
- Commercially minded — you understand that follow-up drives revenue
- Professional in written communication
- Calm under pressure
- Local to Devon (preferred)
Experience in any of the following is helpful but not essential:
- Sales support
- Customer service
- Construction / trades / renewables
- CRM systems
Hours & Structure
- 12–20 hours per week
- Flexible (school hours possible)
- Remote
Pay
- £14–£18 per hour depending on experience
- Potential for performance bonus based on conversions.
Why Join EcoSphere?
- Growing renewable energy company
- Opportunity to grow into a larger role
- Friendly, ambitious team
- Be part of the transition to low-carbon heating
- Real impact on company growth
How to Apply
Please send your CV and a short note explaining why this role suits you along with your availability.
Job Type: Part-time
Pay: £12.71-£18.00 per hour
Expected hours: 20 per week
Benefits:
- Flexitime
- Work from home
Work Location: In person
Part-Time Sales in Tiverton employer: Ecosphere energy ltd
Contact Detail:
Ecosphere energy ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Sales in Tiverton
✨Tip Number 1
Get to know EcoSphere Energy Ltd! Research their products and values so you can chat confidently about how you can contribute. This shows you're genuinely interested and helps you stand out during the interview.
✨Tip Number 2
Practice your phone skills! Since you'll be calling new enquiries, it’s crucial to sound friendly and professional. Try role-playing with a friend to get comfortable with the conversation flow.
✨Tip Number 3
Be proactive in your follow-ups. If you’ve had a conversation or sent a quote, don’t hesitate to check back in. This not only shows your enthusiasm but also helps improve conversion rates!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Part-Time Sales in Tiverton
Some tips for your application 🫡
Craft a Catchy CV: Make sure your CV stands out! Highlight your relevant experience in sales and customer service, especially if you've worked with technical products before. Keep it clear and concise, and don’t forget to tailor it to the role at EcoSphere.
Write a Personal Note: In your short note, let us know why you’re excited about this role. Share your passion for renewable energy and how your skills can help improve our customer journey. A personal touch goes a long way!
Show Off Your Organisational Skills: Since we’re looking for someone organised and proactive, mention any tools or methods you use to stay on top of tasks. Whether it’s CRM systems or simple to-do lists, show us how you keep everything running smoothly.
Be Professional in Your Communication: When you apply, make sure your written communication is professional and polished. This reflects how you’ll interact with customers. Double-check for typos and ensure your tone matches the friendly vibe we’re after at EcoSphere!
How to prepare for a job interview at Ecosphere energy ltd
✨Know Your Stuff
Familiarise yourself with EcoSphere Energy Ltd and their products, especially air source heat pumps and solar PV systems. Understanding the renewable energy sector will help you answer questions confidently and show your genuine interest in the role.
✨Practice Makes Perfect
Since this role involves a lot of phone communication, practice your phone skills! Role-play with a friend or family member to get comfortable with answering customer queries and qualifying leads. This will help you sound confident and friendly during the interview.
✨Show Off Your Organisational Skills
Be ready to discuss how you stay organised and manage your time effectively. Think of examples from past experiences where you successfully handled multiple tasks or improved a process. This will demonstrate that you're proactive and can handle the responsibilities of the role.
✨Ask Smart Questions
Prepare thoughtful questions about the company and the role. Inquire about their customer journey improvements or how they measure success in sales conversions. This shows that you're engaged and serious about contributing to their growth.