At a Glance
- Tasks: Support our team with software, operations, and tech assistance in a dynamic environment.
- Company: Join ecoSense Cleaning, a leader in innovative cleaning services across the UK.
- Benefits: Competitive salary, Monday to Friday hours, and a vibrant office in London SE9.
- Other info: Great opportunity for career growth and learning in a supportive atmosphere.
- Why this job: Be part of a proactive team and enhance your skills while making a real impact.
- Qualifications: Strong IT skills, attention to detail, and experience in tech support or administration.
The predicted salary is between 36000 - 60000 € per year.
ecoSense Cleaning provides Market-Leading Cleaning Services across the UK. We are seeking a proactive and tech-savvy Software & Operational Assistant to support our growing team. This is a varied role combining software support, operational administration, and technology assistance across both onsite and offsite teams. The ideal candidate will be organised, detail-oriented, and confident working with systems, data, and people. You will play a key role in maintaining operational efficiency and supporting our internal technology platforms.
Monday to Friday working 8am - 4pm
Competitive Salary
Office Location: London SE9
References will be requested. Applicants should be able to demonstrate high abilities in the below fields.
Key Responsibilities- Supporting and monitoring company KPIs, including tracking and reporting performance metrics
- Updating and maintaining external staff records accurately and securely
- Providing technical support to onsite and remote staff
- Assisting with troubleshooting and user support on our bespoke internal system
- Creating AI-based training videos and digital learning materials
- Data input and database management
- Supporting operational processes to improve efficiency
- Carrying out general administrative duties as required
- Strong IT skills and confidence using digital systems
- Ability to learn and support bespoke software platforms
- Excellent organisational and data-entry accuracy skills
- Experience providing tech support (helpdesk or internal support preferred)
- Ability to create clear and engaging training materials (video editing or AI tools experience desirable)
- Good understanding of KPI tracking and reporting
- Strong communication skills and a proactive approach
- Ability to manage multiple tasks and prioritise effectively
- Experience working with CRM or internal management systems
- Familiarity with AI tools and automation software
- Previous experience in an operational or administrative support role
Please only apply with a CV via email. Applicants applying by phone or without a CV will not be put forward. References will be requested.
Anticipated Start Date - March 2026
Software and Operational Assistant employer: ecosense cleaning
At ecoSense Cleaning, we pride ourselves on being a forward-thinking employer that values innovation and teamwork. Our London SE9 office offers a vibrant work culture where employees are encouraged to grow and develop their skills, particularly in technology and operational efficiency. With competitive salaries and a supportive environment, we provide our team with the tools and opportunities to thrive in their careers while making a meaningful impact in the cleaning industry.
StudySmarter Expert Advice🤫
We think this is how you could land Software and Operational Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching ecoSense Cleaning and understanding their services. Tailor your answers to show how your skills align with their needs, especially in tech support and operational efficiency.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. This will help you articulate your experience and skills confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at ecoSense Cleaning.
We think you need these skills to ace Software and Operational Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your IT skills, organisational abilities, and any tech support experience you have. We want to see how you fit into our team!
Show Off Your Tech Savvy:Since this role is all about supporting software and operational tasks, don’t shy away from showcasing your familiarity with digital systems and any AI tools you've used. We love a proactive approach, so let us know how you've tackled tech challenges before!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points if necessary to make your achievements stand out. We appreciate clarity, especially when it comes to your experience with KPIs and data management.
Apply Through Our Website:Remember, we only accept applications via email with a CV attached. So, make sure you follow this process to avoid missing out on the opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at ecosense cleaning
✨Know Your Tech
Since the role involves providing technical support, make sure you brush up on your IT skills. Familiarise yourself with common software issues and solutions, especially those related to bespoke systems. This will show your confidence and readiness to tackle tech challenges.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage multiple tasks and prioritise effectively. Bring examples of past experiences where your organisational skills made a difference. This will demonstrate your ability to handle the varied responsibilities of the role.
✨Understand KPIs
Since tracking and reporting performance metrics is key, make sure you understand what KPIs are relevant to the role. Be ready to discuss how you've used KPIs in previous positions or how you would approach them in this new role.
✨Prepare Engaging Training Material Examples
If you have experience creating training materials, bring examples to the interview. Whether it's video editing or using AI tools, showcasing your ability to create clear and engaging content will set you apart as a candidate who can contribute to the team's success.
