At a Glance
- Tasks: Manage customer orders and ensure a seamless experience from enquiry to delivery.
- Company: Join Saint-Gobain Ecophon, a leader in sustainable construction.
- Benefits: Flexible working options, supportive team environment, and career development opportunities.
- Other info: Diverse and inclusive workplace that values your unique personality.
- Why this job: Be the key contact for customers and make a real impact in a dynamic role.
- Qualifications: Strong communication skills and experience in customer service or sales support.
The predicted salary is between 25000 - 32000 £ per year.
At Saint-Gobain Ecophon, we are looking for a highly organised and customer-focused Sales Co-ordinator to join our team based in Tadley. This is a key role within our commercial function, responsible for managing customer orders from initial enquiry through to delivery, ensuring a seamless and professional experience at every stage. You'll act as the central point of contact for customers, Area Sales Managers and internal teams, helping to resolve queries, coordinate orders and maintain high service levels. This is a full-time, permanent role based at our Ecophon office in Tadley.
What we're looking for:
- Excellent communication skills with the confidence to engage with customers and colleagues
- Ability to prioritise workload and manage multiple tasks in a fast-paced environment
- Experience in a customer service, sales support or administrative role
- Strong IT skills, including CRM systems and Microsoft Office
What you will be doing:
- Accurately processing customer orders, ensuring correct pricing, delivery and documentation
- Managing orders through to despatch, working closely with logistics and supply teams
- Keeping customers and Area Sales Managers informed on order progress and updates
- Handling customer enquiries via phone and email, delivering a professional and responsive service
- Resolving order, delivery and invoice queries promptly and effectively
- Raising credit notes in line with agreed procedures
- Maintaining accurate records and systems for order tracking and reporting
- Building strong working relationships with both internal stakeholders and external customers
At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role.
Sales Co-Ordinator employer: Ecophon
At Saint-Gobain Ecophon, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture in our Tadley office. Our commitment to employee growth is evident through ongoing training opportunities and a focus on collaboration, ensuring that every team member can thrive in their role. With a strong emphasis on flexibility and a diverse workplace, we create an environment where everyone can contribute to our mission of 'Making the World a Better Home'.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Co-Ordinator
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Co-Ordinator at Ecophon, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Ecophon. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Co-Ordinator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Co-Ordinator
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Ecophon:When writing your cover letter, make sure to tailor your message specifically for Ecophon. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Ecophon
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Ecophon that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Ecophon that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Ecophon’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
