At a Glance
- Tasks: Nurture and expand relationships with Enterprise and Mid-Market customers while driving onboarding and adoption.
- Company: Join EcoOnline, a leader in SaaS customer success.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on innovation and customer satisfaction.
- Why this job: Make a real impact by helping businesses thrive through exceptional customer success.
- Qualifications: 5+ years in SaaS customer success with strong stakeholder management skills.
The predicted salary is between 60000 - 80000 £ per year.
Eco Online is seeking an experienced Customer Success professional to nurture and expand relationships with Enterprise and Mid-Market customers.
You will drive onboarding, adoption, and lifecycle activities, while identifying upsell opportunities and ensuring renewals.
Ideal candidates bring 5+ years in a Saa S customer success or similar role, with strong stakeholder management and consultative selling capabilities, plus proficiency in MS Office and Dynamics CRM.
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Senior SaaS Customer Success Manager — Enterprise Growth employer: EcoOnline
EcoOnline is an exceptional employer that prioritises employee well-being and professional growth, making it an ideal place for those looking to make a meaningful impact in HR. With comprehensive health coverage, generous paid time off, and a commitment to accelerated learning paths, employees are supported in both their personal and career development. The collaborative work culture fosters innovation and engagement, ensuring that every team member feels valued and empowered to contribute to the company's success.
