At a Glance
- Tasks: Nurture and grow relationships with customers, ensuring adoption and expansion of our safety software.
- Company: EcoOnline, a global tech leader in safety software for people and the planet.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a mission-driven team focused on sustainability and innovation.
- Why this job: Make a real impact by driving customer success and engaging with senior stakeholders.
- Qualifications: Experience in customer success management and strong relationship-building skills.
The predicted salary is between 60000 - 80000 £ per year.
Eco Online is a global tech company delivering safety software that protects people and the planet.
We’re seeking an experienced Customer Success Manager to nurture and grow relationships with Enterprise and Mid‑Market customers, ensuring adoption, renewal and expansion.
You will lead with strategic account planning and collaborate with sales and product teams to deliver value and growth.
You will engage with C-suite and senior stakeholders, drive customer outcomes, and help shape our
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We think you need these skills to ace Senior Customer Success Manager - SaaS Growth & Adoption
Customer Relationship Management
Strategic Account Planning
SaaS Knowledge
Stakeholder Engagement
Renewal Management
Expansion Strategies
Collaboration with Sales Teams
