Senior Customer Success Manager - Enterprise SaaS Growth

Senior Customer Success Manager - Enterprise SaaS Growth

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
EcoOnline

At a Glance

  • Tasks: Nurture and grow relationships with Enterprise clients while driving value and ensuring renewals.
  • Company: EcoOnline, a forward-thinking company based in London.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on innovation and client satisfaction.
  • Why this job: Lead engagements with C-suite partners and make a real impact on customer success.
  • Qualifications: Experience in customer success management and strong relationship-building skills.

The predicted salary is between 60000 - 80000 £ per year.

Eco Online in London is seeking a Senior Customer Success Manager to nurture and grow relationships with Enterprise and Mid‑Market clients.

You will map accounts, identify stakeholders, and drive value through a shared roadmap, ensuring renewals and growth.

You will lead engagements with C‑suite level partners, coordinate cross‑functional teams, and contribute to product development and go‑to‑market plans to maximize value and customer success.

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Senior Customer Success Manager - Enterprise SaaS Growth employer: EcoOnline

EcoOnline is an exceptional employer that prioritises employee well-being and professional growth, making it an ideal place for those looking to make a meaningful impact in HR. With comprehensive health coverage, generous paid time off, and a commitment to accelerated learning paths, employees are supported in both their personal and career development. The collaborative work culture fosters innovation and engagement, ensuring that every team member feels valued and empowered to contribute to the company's success.

EcoOnline

Contact Details:

EcoOnline Recruitment Team

We think you need these skills to ace Senior Customer Success Manager - Enterprise SaaS Growth

Relationship Management
Account Mapping
Stakeholder Identification
Value Proposition Development
Renewal Strategy
Growth Strategy
Engagement with C-suite Executives