At a Glance
- Tasks: Nurture and grow relationships with key Enterprise and Mid-Market clients.
- Company: EcoOnline, a leader in customer success and sustainability.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a dynamic team focused on innovation and client satisfaction.
- Why this job: Make a real impact by driving success for major clients and enhancing their experience.
- Qualifications: Experience in customer success, strong MS Office and CRM skills, and C-suite relationship management.
The predicted salary is between 60000 - 80000 £ per year.
Eco Online in the United Kingdom seeks an experienced Customer Success professional to nurture and grow relationships with Enterprise and Mid‑Market clients.
You will map accounts, identify stakeholders, and manage renewals, invoicing escalations and client reviews.
Lead with a consultative selling approach, develop value-driven roadmaps, and collaborate to drive net revenue retention across key accounts.
Strong MS Office and CRM skills, plus C‑suite relationship experience, are essential.
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Senior SaaS Customer Success Manager–Key Accounts Growth in Liverpool employer: EcoOnline
EcoOnline is an exceptional employer that prioritises employee well-being and professional growth, making it an ideal place for those looking to make a meaningful impact in HR. With comprehensive health coverage, generous paid time off, and a commitment to accelerated learning paths, employees are supported in both their personal and career development. The collaborative work culture fosters innovation and engagement, ensuring that every team member feels valued and empowered to contribute to the company's success.
