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For Companies At a Glance
- Tasks: Lead a global team to enhance People Operations and streamline processes.
- Company: Join The Economist Group, a leader in innovation and analytical insights.
- Benefits: Enjoy competitive pay, health insurance, flexible work options, and generous leave policies.
- Why this job: Shape the future of People Operations while making a real impact globally.
- Qualifications: Experience in People Operations and strong understanding of HR processes required.
- Other info: Dynamic workplace with opportunities for personal growth and development.
The predicted salary is between 48000 - 72000 ÂŁ per year.
We are an organisation that exists to drive progress. That’s the “red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity.
The role
We are looking for a People Operations Manager to lead our global People Operations team and shape the next phase of our journey. This role is ideal for someone who enjoys building clarity from complexity, improving the way things run and guiding a team to deliver consistent, high-quality service. You will provide tactical leadership across the full employee lifecycle, ensuring our operations run smoothly while driving improvements that make processes simpler, faster and more reliable. Working closely with our People Tech team, you will help prepare operations for automation, workflow redesign and system enhancements. You will lead a team of six and ensure we deliver brilliant basics globally, underpinned by strong processes, trusted data and a culture of continuous improvement.
Responsibilities
- Lead, support and develop a global team, allocating work and managing capacity and SLAs
- Lead core People operations activities including onboarding, offboarding, contracts, data management, employment changes, compliance checks, reference requests, payroll inputs and benefits administration
- Act as an escalation point for complex operational matters
- Own and refine People processes to drive consistency, accuracy and operational excellence
- Maintain strong process discipline, compliance and data integrity, ensuring all People Operations meet legal, audit and policy requirements
- Ensure high standards of documentation, templates and knowledge sharing to support consistency and cross-coverage
- Partner closely with the People Tech team to simplify workflows, remove manual steps, embed automation and introduce new tools
- Deliver local and team-level projects and improvements that enhance efficiency and colleague experience
- Build effective relationships with HRBPs, Reward, Talent Acquisition, Payroll and other partners
The brilliant basics
- Accurate, timely and consistent employee lifecycle processes
- Clear ownership, well-documented procedures and reliable knowledge sharing
- High-quality data and compliant People records
- Smooth onboarding, offboarding and employee changes
- A responsive, solutions-focused team that delivers trusted service
Who you are
- Proven success in a People Operations managerial role in a global, matrixed organisation
- Strong understanding of global HR processes and employee lifecycle activities
- Demonstrated ability to manage a high-volume workload in a hands‑on way
- Strong process orientation with the ability to spot risks, gaps and opportunities and leverage technology, including automation and AI, to deliver improvements that enhance both efficiency and colleague experience
- Experience with HRIS platforms and ticketing systems
- Understanding of GDPR, data privacy considerations, governance and audit requirements
- Comfortable working in a transforming environment with evolving systems and shifting priorities
- Experience working with HiBob and/or Hiver
- Knowledge of process mapping or continuous improvement methodologies
AI usage for your application
We are an innovative organisation that encourages the use of technology. We recognise that candidates may utilise AI tools to support with their job application process. However, it is essential that all information you provide truthfully and accurately reflects your own experience, skills, and qualifications.
What we offer
Our benefits package is designed to support your wellbeing, growth, and work‑life balance. It includes a highly competitive pension or 401(k) plan, private health insurance, and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program. We also offer a range of lifestyle benefits, including our Work From Anywhere program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home. You will also be given free access to all The Economist content, including an online subscription, our range of apps, podcasts and more.
People Operations Manager London - Commercial employer: Economist Group
Contact Detail:
Economist Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Manager London - Commercial
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how you fit into their mission of driving progress.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace People Operations Manager London - Commercial
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your true self shine through. We want to see your personality and how you align with our values at The Economist Group. Don't be afraid to share your unique experiences that make you a great fit for the People Operations Manager role.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in People Operations. We love seeing how your skills can help us drive progress and improve processes. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Achievements: Don't just list your responsibilities; showcase your achievements! Use specific examples of how you've improved processes or led teams in your previous roles. This will help us see the impact you've made and how you can contribute to our global team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values while you're at it!
How to prepare for a job interview at Economist Group
✨Know Your Stuff
Before the interview, dive deep into The Economist Group's mission and values. Understand their commitment to innovation and how they tackle global challenges. This will help you align your answers with their goals and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a People Operations Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to drive improvements and maintain high standards. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Process Improvement
Highlight your experience with process mapping and continuous improvement methodologies. Be ready to discuss specific instances where you've simplified workflows or implemented automation. This will demonstrate your capability to enhance efficiency and colleague experience, which is crucial for this role.
✨Prepare for Technical Questions
Familiarise yourself with HRIS platforms and ticketing systems, especially HiBob and Hiver. Be prepared to discuss how you've leveraged technology in previous roles to improve operations. This shows that you're not just a people person but also tech-savvy, which is essential for the position.
