Who we areSince 1843, The Economist Group has championed independence, excellence and openness, helping people understand and tackle the critical challenges shaping the world. Today, we are building on that legacy as a global media and information-services company powered by digital innovation, analytical rigour and evidence-based insight. Across our three businesses -The Economist, Economist Enterprise and Economist Education - we deliver trusted analysis and insights to individuals and organisations in more than 170 countries. Here, fresh thinking is taken seriously, ambition is matched by integrity, and great work is recognised. Working across disciplines, geographies and perspectives, we are united by a commitment to innovation, excellence and creating meaningful impact. The Economist's B2C business is how most readers meet us: written content, podcasts, narrated articles, video, all on and off-platform. Building premium experiences for The Economist's premium offering is what excites us. Changing any of that means moving product, engineering, marketing, editorial and commercial at the same time - which makes these the largest and most visible programmes The Economist B2C business runs. This is not a coordination role: you are accountable for ensuring what's required to deliver business value ships on time, on budget and within scope. Hunt dependencies before they bite, scheduling fragile work such as end-to-end testing, migrations and design review with realistic lead time. Maintain a single source of truth per workstream: programme decisions, risks, and a plan people trust more than their own notes. Communicate openly and early, including where there is bad news, setting out impact, cause and the proposed response. Who you areExperience leading large, multi-team programmes to a public launch date, where product, engineering, marketing and commercial had to deliver together, rather than workstreams or projects inside a single squad. Commercial judgement: comfortable partnering and questioning the business case, assessing what a programme is worth and what would need to be true for that value to hold. Comfortable holding accountability for delivery across team boundaries, including where a programme is at risk. LI-HybridWorking ArrangementsThe majority of our roles operate on a hybrid working pattern, with 3+ days office attendance required. What we offerOur benefits package is designed to support your wellbeing, growth, and work-life balance. It includes a highly competitive pension or 401(k) plan, private health insurance, and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program. We also offer a range of lifestyle benefits, including our Work From Anywhere program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home. You will also be given free access to all The Economist content, including an online subscription, our range of apps, podcasts and more.
Programme Director - Health Insurance in London employer: Economist Group
The Economist Group is an exceptional employer that fosters a culture of innovation, integrity, and excellence, making it an ideal place for a B2C Customer Service Executive. With a commitment to employee growth, the company offers a competitive benefits package, including flexible working arrangements, comprehensive health support, and opportunities for professional development. Located in a dynamic environment, employees are encouraged to contribute ideas and take ownership of their work, ensuring a meaningful and rewarding career path.
