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- Tasks: Lead a global team to enhance People Operations and streamline processes.
- Company: Join The Economist Group, a leader in innovation and analytical insights.
- Benefits: Enjoy competitive pay, health insurance, flexible work options, and wellness resources.
- Why this job: Shape the future of People Operations while making a real impact globally.
- Qualifications: Experience in People Operations and strong understanding of HR processes required.
- Other info: Hybrid working model with opportunities for personal and professional growth.
The predicted salary is between 48000 - 72000 £ per year.
We are an organisation that exists to drive progress. That’s the "red thread" that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them.
We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity.
The role involves leading our global People Operations team and shaping the next phase of our journey. This role is ideal for someone who enjoys building clarity from complexity, improving the way things run and guiding a team to deliver consistent, high-quality service.
You will provide tactical leadership across the full employee lifecycle, ensuring our operations run smoothly while driving improvements that make processes simpler, faster and more reliable. Working closely with our People Tech team, you will help prepare operations for automation, workflow redesign and system enhancements.
You will lead a team of six and ensure we deliver brilliant basics globally, underpinned by strong processes, trusted data and a culture of continuous improvement.
Responsibilities- Lead, support and develop a global team, allocating work and managing capacity and SLAs
- Lead core People operations activities including onboarding, offboarding, contracts, data management, employment changes, compliance checks, reference requests, payroll inputs and benefits administration
- Act as an escalation point for complex operational matters
- Own and refine People processes to drive consistency, accuracy and operational excellence
- Maintain strong process discipline, compliance and data integrity, ensuring all People Operations meet legal, audit and policy requirements
- Ensure high standards of documentation, templates and knowledge sharing to support consistency and cross-coverage
- Partner closely with the People Tech team to simplify workflows, remove manual steps, embed automation and introduce new tools
- Deliver local and team-level projects and improvements that enhance efficiency and colleague experience
- Build effective relationships with HRBPs, Reward, Talent Acquisition, Payroll and other partners
- Accurate, timely and consistent employee lifecycle processes
- Clear ownership, well-documented procedures and reliable knowledge sharing
- High-quality data and compliant People records
- Smooth onboarding, offboarding and employee changes
- A responsive, solutions-focused team that delivers trusted service
- Proven success in a People Operations managerial role in a global, matrixed organisation
- Strong understanding of global HR processes and employee lifecycle activities
- Demonstrated ability to manage a high-volume workload in a hands-on way
- Strong process orientation with the ability to spot risks, gaps and opportunities and leverage technology, including automation and AI, to deliver improvements that enhance both efficiency and colleague experience
- Experience with HRIS platforms and ticketing systems
- Understanding of GDPR, data privacy considerations, governance and audit requirements
- Comfortable working in a transforming environment with evolving systems and shifting priorities
- Experience working with HiBob and/or Hiver
- Knowledge of process mapping or continuous improvement methodologies
The majority of our roles operate on a hybrid working pattern, with 3+ days office attendance required.
What we offerOur benefits package is designed to support your wellbeing, growth, and work-life balance. It includes a highly competitive pension or 401(k) plan, private health insurance, and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program.
We also offer a range of lifestyle benefits, including our Work From Anywhere program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home.
You will also be given free access to all The Economist content, including an online subscription, our range of apps, podcasts and more.
People Operations Manager New London - Commercial employer: Economist Group
Contact Detail:
Economist Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Manager New London - Commercial
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how you fit into their mission of driving progress and innovation.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace People Operations Manager New London - Commercial
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the People Operations Manager role. Highlight your experience in managing global HR processes and how you've improved operations in previous roles. We want to see how you can bring clarity from complexity!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've driven improvements and enhanced efficiency in your past positions. We love seeing quantifiable results that demonstrate your impact on team performance and employee experience.
Be Authentic: Let your personality shine through in your application. We value authenticity and want to know what makes you tick. Share your passion for people operations and how you approach challenges with a solutions-focused mindset.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining our team at The Economist Group!
How to prepare for a job interview at Economist Group
✨Know Your Stuff
Before the interview, dive deep into The Economist Group's mission and values. Understand their commitment to innovation and how they tackle global challenges. This will help you align your answers with their goals and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a People Operations Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to drive improvements and maintain high standards. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Ready for Process Discussions
Expect questions about your experience with HR processes and how you've improved them. Brush up on your knowledge of automation and technology in HR, especially if you have experience with platforms like HiBob or Hiver. Be prepared to discuss specific examples of how you've simplified workflows.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team's current challenges or how they envision the role evolving with new technologies. This shows your proactive mindset and genuine interest in contributing to their success.
