At a Glance
- Tasks: Lead sales operations and enablement to drive performance and growth.
- Company: Join The Economist Group, a leader in innovation and insights.
- Benefits: Enjoy competitive pay, health insurance, remote work options, and wellness resources.
- Why this job: Be a key player in shaping sales strategy and driving commercial success.
- Qualifications: 15+ years in sales operations with strong leadership and data-driven skills.
- Other info: Work in a dynamic environment with a commitment to diversity and inclusion.
The predicted salary is between 72000 - 108000 ÂŁ per year.
We are an organisation that exists to drive progress. That's the “red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them.
We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity.
Location: London (Hybrid) Reports to: Chief Revenue Officer
About the Role
We are seeking an exceptional Head of Sales Operations & Enablement to lead the performance engine behind our commercial organisation. This role will be pivotal in driving sales excellence today with a view to grow towards a more holistic revenue operations function as we scale.
You will bring strong operational discipline, a deep understanding of sales performance drivers, and the ability to turn data into actionable insight. Partnering closely with the CRO, you’ll ensure the sales team is equipped, enabled, and optimised to deliver consistent growth.
You’ll also be a key architect in our commercial evolution – designing the systems, processes, and rhythm that unify the entire go-to-market function. You will bring your experience and success managing complex stakeholders as they adapt and deliver against strategic GTM transformation initiatives to deliver key revenue and growth outcomes.
Key Responsibilities
- Partner with the CRO to define and operationalise the sales strategy and performance framework.
- Lead forecasting, pipeline analysis, territory and quota design, and sales process optimisation.
- Develop and maintain sales dashboards and KPIs to track productivity, conversion rates, and performance trends.
- Identify bottlenecks and opportunities, then execute data-driven initiatives to improve outcomes.
- Build and lead a comprehensive enablement programme – onboarding, continuous training, playbooks, and coaching frameworks.
- Ensure the sales team is equipped to engage effectively at every stage of the buyer journey.
- Manage and optimise our commercial tech stack including Salesforce, Highspot, Salesloft, and related tools.
- Oversee and lead the Sales technology roadmap and prioritisation of continuous improvement and new capability rollouts.
- Partner with Marketing and Product teams to align messaging, collateral, and go-to-market execution.
- Lead and develop a high-performing Sales Operations and Enablement team.
- Act as a trusted strategic advisor to the CRO and commercial leadership team.
- Foster cross-functional collaboration between Sales, Marketing, and Customer Success to prepare for an integrated Revenue Operations model.
About You
- 15+ years’ experience in Sales Operations, Revenue Operations, or Commercial Strategy roles, ideally within SaaS, information services, or media.
- Deep understanding of sales process management, performance levers, and revenue analytics.
- Strong leadership experience – able to build, motivate and scale operational teams.
- Hands-on expertise with Salesforce, Highspot, Salesloft, and analytics/visualisation tools.
- Data-driven decision-maker with strong business acumen and ability to translate insight into action.
- Commercially minded, with prior experience in or close to sales execution.
- Comfortable in a fast-moving, complex commercial environment.
AI usage for your application
We are an innovative organisation that encourages the use of technology. We recognise that candidates may utilise AI tools to support with their job application process. However, it is essential that all information you provide truthfully and accurately reflects your own experience, skills, and qualifications.
What we offer
Our benefits package is designed to support your wellbeing, growth, and work-life balance. It includes a highly competitive pension or 401(k) plan, private health insurance, and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program.
We also offer a range of lifestyle benefits, including our Work From Anywhere programme, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home.
You will also be given free access to all The Economist content, including an online subscription, our range of apps, podcasts and more.
We are committed to building and retaining a diverse and inclusive workforce. If you believe you may require accommodations or adjustments at any stage to your hiring process due to disability or neurodivergence, sincerely held religious beliefs or if you require pregnancy-related support, please indicate so below.
We are committed to building an inclusive workplace for all.
Head of Sales Operations & Enablement London - Commercial employer: Economist Group
Contact Detail:
Economist Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Sales Operations & Enablement London - Commercial
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, attend events, and engage on platforms like LinkedIn. The more people know you’re looking for opportunities, the better your chances of landing that dream role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, and think about how your skills can contribute to their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on articulating your experience and how it aligns with the role of Head of Sales Operations & Enablement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at The Economist Group.
We think you need these skills to ace Head of Sales Operations & Enablement London - Commercial
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your experience aligns with the Head of Sales Operations & Enablement role. We want to see how you can drive sales excellence and contribute to our commercial evolution!
Showcase Your Data Skills: Since this role is all about turning data into actionable insights, don’t forget to include examples of how you've used data to improve sales processes or performance in your previous roles. We love a data-driven decision-maker!
Highlight Leadership Experience: We’re looking for someone who can build and motivate teams, so be sure to share your leadership experiences. Talk about how you've developed high-performing teams and fostered collaboration across functions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Economist Group!
How to prepare for a job interview at Economist Group
✨Know Your Numbers
As a Head of Sales Operations & Enablement, you'll need to demonstrate your understanding of sales performance metrics. Brush up on key KPIs and be ready to discuss how you've used data to drive sales success in the past.
✨Showcase Your Leadership Skills
This role requires strong leadership experience. Prepare examples of how you've built and motivated teams in previous roles. Highlight any specific initiatives you've led that resulted in improved sales performance or operational efficiency.
✨Understand the Tech Stack
Familiarise yourself with tools like Salesforce, Highspot, and Salesloft. Be prepared to discuss how you've leveraged technology to optimise sales processes and improve team performance. This will show you're ready to hit the ground running.
✨Align with the Company’s Vision
The Economist Group values innovation and analytical rigour. Research their recent initiatives and be ready to discuss how your vision for sales operations aligns with their goals. This shows you're not just looking for a job, but are genuinely interested in contributing to their mission.