At a Glance
- Tasks: Manage eCommerce accounts, analyse performance, and coordinate cross-channel activities.
- Company: Join eComplete, a dynamic eCommerce growth agency for DTC brands.
- Benefits: Enjoy remote work, flexible hours, and generous holiday allowance.
- Other info: Gain direct mentoring from industry experts and clear career progression.
- Why this job: Make a real impact on exciting D2C brands while developing your career.
- Qualifications: 2-4 years in eCommerce with strong data and reporting skills.
The predicted salary is between 35000 - 45000 € per year.
eComplete is a specialist eCommerce growth agency working with founder-led DTC brands across beauty, wellness, nutrition, lifestyle, and homeware. We don't operate as a traditional agency; instead, we utilise our proprietary data platform, industry-leading experience, and bespoke global infrastructure to provide embedded insight and support across all functions. This enables us to deliver faster targeted growth at a reduced risk with improved financials for our eCommerce partners and clients.
The eCommerce Manager will be the day-to-day operator across a portfolio of retainer accounts. You'll keep the trading rhythm running, coordinate channel specialists, prepare reporting, and act as a key contact for client teams. This is a hands-on role with broad exposure across every part of the eCommerce stack, with a clear development path into Head of eCommerce.
- Day-to-day lead across a portfolio of retainer eCommerce clients;
- Act as key operational link between Head of eCommerce and specialist teams, ensuring delivery stays on track;
- Analyse performance across Shopify, BigCommerce, GA4, Klaviyo, Meta, and Google Ads;
- Monitor daily/weekly performance, identifying risks, anomalies, and growth opportunities;
- Support monthly reporting and QBRs with clear, insight-led analysis;
- Coordinate cross-channel activity across CRM, paid media, SEO, CRO, and development teams;
- Manage campaign and project delivery against client priorities, ensuring timelines and quality standards are met;
- Conduct QA across creative, CRM campaigns, landing pages, and reporting before client delivery;
- Support site updates, merchandising, and product launches across eCommerce platforms;
- Build commercial understanding of client P&L, margins, and growth levers.
2-4 years in eCommerce; agency-side or in a multi-brand DTC environment.
- Working knowledge of CRM (ideally Klaviyo), paid media basics, and SEO fundamentals.
- Strong with data and reporting: Highly organised, with a track record of running multiple accounts or projects in parallel.
- Genuinely curious about trading, growth, and how levers connect across channels.
Benefits & Package:
- Remote and flexible working;
- Holiday, and standard eComplete benefits (enhanced maternity/paternity leave, pension, 25 days holiday);
- Clear career development path;
- Direct mentoring from senior operators across every channel and direct contact with eCommerce Director.
This is a brilliant opportunity to have a direct impact on the growth of D2C brands, working within a talented team in an extremely exciting business.
Web and Ecommerce Manager employer: eComplete Group
eComplete Group is an exceptional employer for those seeking a dynamic role in eCommerce management, offering remote and flexible working arrangements that promote a healthy work-life balance. With a strong focus on employee growth, you will benefit from direct mentoring by senior operators and a clear career development path towards leadership roles, all while contributing to the success of innovative DTC brands in a supportive and collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Web and Ecommerce Manager
✨Tip Number 1
Network like a pro! Reach out to people in the eCommerce space, especially those who work with DTC brands. Use LinkedIn to connect and engage with industry professionals; you never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your past eCommerce projects. Highlight your experience with platforms like Shopify and Klaviyo, and share insights on how you've driven growth—this will make you stand out!
✨Tip Number 3
Prepare for interviews by brushing up on your data analysis skills. Be ready to discuss how you've monitored performance and identified growth opportunities in previous roles. We love candidates who can back their claims with solid examples!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at eComplete, where we’re all about driving eCommerce success together!
We think you need these skills to ace Web and Ecommerce Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the eCommerce Manager role. Highlight your experience with DTC brands and any relevant tools like Shopify or Klaviyo. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for eCommerce and how you can contribute to our team. Be sure to mention specific projects or achievements that showcase your expertise.
Show Off Your Data Skills:Since we love data, don’t shy away from showcasing your analytical abilities. Mention any experience you have with performance analysis or reporting tools, as this will definitely catch our eye!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best chance to show us what you've got!
How to prepare for a job interview at eComplete Group
✨Know Your eCommerce Basics
Make sure you brush up on your knowledge of eCommerce platforms like Shopify and BigCommerce. Familiarise yourself with tools like Klaviyo and Google Ads, as these will likely come up in conversation. Showing that you understand the fundamentals will impress the interviewers.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used data to drive decisions in past roles. Be ready to share specific examples of how you've analysed performance metrics and identified growth opportunities. This will demonstrate your ability to think critically and strategically about eCommerce.
✨Demonstrate Your Project Management Skills
Since this role involves managing multiple accounts and projects, be prepared to talk about your organisational skills. Share examples of how you've coordinated cross-channel activities and met tight deadlines. Highlighting your ability to juggle various tasks will show you're a great fit for the fast-paced environment.
✨Express Your Curiosity
The company values genuine curiosity about trading and growth. During the interview, ask insightful questions about their approach to eCommerce and how they leverage data for success. This will not only show your interest but also your eagerness to learn and grow within the role.
