At a Glance
- Tasks: Manage eCommerce accounts, analyse performance, and coordinate cross-channel activities.
- Company: Join eComplete, a dynamic eCommerce growth agency for DTC brands.
- Benefits: Enjoy remote work, flexible hours, and generous holiday allowance.
- Other info: Gain direct mentoring from industry experts and clear career progression.
- Why this job: Make a real impact on D2C brand growth while developing your career.
- Qualifications: 2-4 years in eCommerce with strong data and reporting skills.
The predicted salary is between 35000 - 45000 € per year.
eComplete is a specialist eCommerce growth agency working with founder-led DTC brands across beauty, wellness, nutrition, lifestyle, and homeware. We don't operate as a traditional agency; instead, we utilise our proprietary data platform, industry-leading experience, and bespoke global infrastructure to provide embedded insight and support across all functions. This enables us to deliver faster targeted growth at a reduced risk with improved financials for our eCommerce partners and clients.
The eCommerce Manager will be the day-to-day operator across a portfolio of retainer accounts. You'll keep the trading rhythm running, coordinate channel specialists, prepare reporting, and act as a key contact for client teams. This is a hands-on role with broad exposure across every part of the eCommerce stack, with a clear development path into Head of eCommerce.
- Day-to-day lead across a portfolio of retainer eCommerce clients;
- Act as key operational link between Head of eCommerce and specialist teams, ensuring delivery stays on track;
- Analyse performance across Shopify, BigCommerce, GA4, Klaviyo, Meta, and Google Ads;
- Monitor daily/weekly performance, identifying risks, anomalies, and growth opportunities;
- Support monthly reporting and QBRs with clear, insight-led analysis;
- Coordinate cross-channel activity across CRM, paid media, SEO, CRO, and development teams;
- Manage campaign and project delivery against client priorities, ensuring timelines and quality standards are met;
- Conduct QA across creative, CRM campaigns, landing pages, and reporting before client delivery;
- Support site updates, merchandising, and product launches across eCommerce platforms;
- Build commercial understanding of client P&L, margins, and growth levers.
2-4 years in eCommerce; agency-side or in a multi-brand DTC environment.
- Working knowledge of CRM (ideally Klaviyo), paid media basics, and SEO fundamentals.
- Strong with data and reporting: Highly organised, with a track record of running multiple accounts or projects in parallel.
- Genuinely curious about trading, growth, and how levers connect across channels.
Benefits & Package:
- Remote and flexible working;
- Holiday, and standard eComplete benefits (enhanced maternity/paternity leave, pension, 25 days holiday);
- Clear career development path;
- Direct mentoring from senior operators across every channel and direct contact with eCommerce Director.
This is a brilliant opportunity to have a direct impact on the growth of D2C brands, working within a talented team in an extremely exciting business.
ECommerce Web Manager employer: eComplete Group
eComplete Group is an exceptional employer for those seeking to thrive in the dynamic world of eCommerce. With a focus on remote and flexible working, employees benefit from a supportive culture that prioritises career development through direct mentoring from industry leaders. The opportunity to work with innovative DTC brands while enjoying enhanced benefits, including generous holiday allowances and parental leave, makes eComplete a truly rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land ECommerce Web Manager
✨Tip Number 1
Network like a pro! Reach out to people in the eCommerce space, especially those who work at eComplete or similar agencies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your experience with platforms like Shopify, Klaviyo, or Google Ads. This will help us see how you can contribute to our team right from the get-go.
✨Tip Number 3
Prepare for the interview by brushing up on your data analysis skills. Be ready to discuss how you've used data to drive growth in past roles. We love candidates who can turn numbers into actionable insights!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're genuinely interested in being part of the eComplete family.
We think you need these skills to ace ECommerce Web Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the eCommerce Manager role. Highlight your experience with DTC brands and any relevant tools like Shopify or Klaviyo. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for eCommerce and how you can contribute to our team. Be sure to mention specific projects or achievements that showcase your expertise.
Showcase Your Data Skills:Since we love data, make sure to highlight your analytical skills in your application. Talk about how you've used data to drive growth or improve performance in past roles. We’re all about insight-led decisions!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands!
How to prepare for a job interview at eComplete Group
✨Know Your eCommerce Basics
Make sure you brush up on your knowledge of eCommerce platforms like Shopify and BigCommerce. Familiarise yourself with key metrics and tools such as GA4 and Klaviyo, as these will likely come up in conversation. Showing that you understand the fundamentals will impress the interviewers.
✨Demonstrate Your Analytical Skills
Prepare to discuss how you've used data to drive decisions in past roles. Think of specific examples where you identified risks or growth opportunities through performance analysis. This will showcase your ability to monitor and improve client accounts effectively.
✨Show Your Project Management Prowess
Since this role involves managing multiple accounts, be ready to talk about your experience juggling various projects. Highlight your organisational skills and any tools you use to keep everything on track. This will reassure them that you can handle the day-to-day operations smoothly.
✨Be Curious and Engaged
Express your genuine curiosity about trading and growth strategies. Ask insightful questions about their approach to eCommerce and how they leverage data for success. This not only shows your interest but also aligns with their culture of embedded insight and support.
