At a Glance
- Tasks: Manage eCommerce accounts, analyse performance, and coordinate cross-channel activities.
- Company: Join eComplete Group, a dynamic eCommerce growth agency.
- Benefits: Enjoy remote work, flexible hours, and generous holiday allowance.
- Other info: Gain direct mentoring from industry experts and clear career progression.
- Why this job: Make a real impact on D2C brands while developing your career.
- Qualifications: 2-4 years in eCommerce with strong data and reporting skills.
The predicted salary is between 35000 - 45000 € per year.
eComplete is a specialist eCommerce growth agency working with founder-led DTC brands across beauty, wellness, nutrition, lifestyle, and homeware. We don't operate as a traditional agency; instead, we utilise our proprietary data platform, industry-leading experience, and bespoke global infrastructure to provide embedded insight and support across all functions. This enables us to deliver faster targeted growth at a reduced risk with improved financials for our eCommerce partners and clients.
The eCommerce Manager will be the day-to-day operator across a portfolio of retainer accounts. You'll keep the trading rhythm running, coordinate channel specialists, prepare reporting, and act as a key contact for client teams. This is a hands-on role with broad exposure across every part of the eCommerce stack, with a clear development path into Head of eCommerce.
- Day-to-day lead across a portfolio of retainer eCommerce clients;
- Act as key operational link between Head of eCommerce and specialist teams, ensuring delivery stays on track;
- Analyse performance across Shopify, BigCommerce, GA4, Klaviyo, Meta, and Google Ads;
- Monitor daily/weekly performance, identifying risks, anomalies, and growth opportunities;
- Support monthly reporting and QBRs with clear, insight-led analysis;
- Coordinate cross-channel activity across CRM, paid media, SEO, CRO, and development teams;
- Manage campaign and project delivery against client priorities, ensuring timelines and quality standards are met;
- Conduct QA across creative, CRM campaigns, landing pages, and reporting before client delivery;
- Support site updates, merchandising, and product launches across eCommerce platforms;
- Build commercial understanding of client P&L, margins, and growth levers.
2-4 years in eCommerce; agency-side or in a multi-brand DTC environment.
Working knowledge of CRM (ideally Klaviyo), paid media basics, and SEO fundamentals.
Strong with data and reporting: Highly organised, with a track record of running multiple accounts or projects in parallel.
Genuinely curious about trading, growth, and how levers connect across channels.
Benefits & Package:
- Remote and flexible working;
- Holiday, and standard eComplete benefits (enhanced maternity/paternity leave, pension, 25 days holiday);
- Clear career development path;
- Direct mentoring from senior operators across every channel and direct contact with eCommerce Director.
This is a brilliant opportunity to have a direct impact on the growth of D2C brands, working within a talented team in an extremely exciting business.
Ecommerce Manager (Web) employer: eComplete Group
eComplete Group is an exceptional employer for those seeking to thrive in the dynamic world of eCommerce. With a focus on remote and flexible working, employees enjoy a supportive culture that prioritises personal growth through direct mentoring from industry leaders and a clear career development path. The opportunity to work with innovative DTC brands while benefiting from enhanced leave policies and a collaborative team environment makes eComplete a standout choice for meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Manager (Web)
✨Tip Number 1
Network like a pro! Reach out to people in the eCommerce space, especially those who work at eComplete or similar agencies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your past eCommerce successes. Whether it’s a campaign you managed or data analysis you conducted, having tangible examples can really impress potential employers.
✨Tip Number 3
Prepare for the interview by diving deep into eComplete's work and values. Understand their clients and the tools they use, like Shopify and Klaviyo. This will help you speak their language and demonstrate your genuine interest in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the eComplete team!
We think you need these skills to ace Ecommerce Manager (Web)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the eCommerce Manager role. Highlight your experience with DTC brands and any relevant tools like Shopify or Klaviyo. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for eCommerce and how you can contribute to our team. Be sure to mention specific projects or achievements that showcase your expertise.
Showcase Your Data Skills:Since we love data-driven decisions, make sure to highlight your analytical skills. Talk about how you've used data to drive growth or improve performance in past roles. We’re all about insight-led analysis!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at eComplete Group
✨Know Your eCommerce Basics
Make sure you brush up on your knowledge of eCommerce platforms like Shopify and BigCommerce. Familiarise yourself with tools like Klaviyo and Google Ads, as well as the basics of CRM and SEO. This will show that you're not just a candidate but someone who understands the industry.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've used data to drive decisions in past roles. Bring examples of reports you've created or insights you've derived from performance metrics. This will demonstrate your ability to analyse performance and identify growth opportunities, which is crucial for the role.
✨Demonstrate Your Project Management Prowess
Since this role involves managing multiple accounts and projects, be ready to talk about your organisational skills. Share specific examples of how you've coordinated cross-channel activities or managed timelines and quality standards in previous positions.
✨Express Your Curiosity and Passion
Let your genuine curiosity about trading and growth shine through during the interview. Discuss what excites you about the eCommerce landscape and how you stay updated on trends. This will help convey your enthusiasm for the role and the impact you want to make.
