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- Tasks: Manage eCommerce accounts, analyse performance, and coordinate cross-channel activities.
- Company: Join eComplete, a dynamic eCommerce growth agency focused on DTC brands.
- Benefits: Enjoy remote work, flexible hours, and generous holiday plus career development opportunities.
- Other info: Exciting opportunity for hands-on experience and clear progression to Head of eCommerce.
- Why this job: Make a real impact on D2C brand growth while learning from industry experts.
- Qualifications: 2-4 years in eCommerce with strong data analysis and project management skills.
The predicted salary is between 35000 - 45000 £ per year.
eComplete is a specialist eCommerce growth agency working with founder-led DTC brands across beauty, wellness, nutrition, lifestyle, and homeware. We don't operate as a traditional agency; instead, we utilise our proprietary data platform, industry-leading experience, and bespoke global infrastructure to provide embedded insight and support across all functions. This enables us to deliver faster targeted growth at a reduced risk with improved financials for our eCommerce partners and clients.
The eCommerce Manager will be the day-to-day operator across a portfolio of retainer accounts. You'll keep the trading rhythm running, coordinate channel specialists, prepare reporting, and act as a key contact for client teams. This is a hands-on role with broad exposure across every part of the eCommerce stack, with a clear development path into Head of eCommerce.
- Day-to-day lead across a portfolio of retainer eCommerce clients; act as key operational link between Head of eCommerce and specialist teams, ensuring delivery stays on track.
- Analyse performance across Shopify, BigCommerce, GA4, Klaviyo, Meta, and Google Ads.
- Monitor daily/weekly performance, identifying risks, anomalies, and growth opportunities.
- Support monthly reporting and QBRs with clear, insight-led analysis.
- Coordinate cross-channel activity across CRM, paid media, SEO, CRO, and development teams.
- Manage campaign and project delivery against client priorities, ensuring timelines and quality standards are met.
- Conduct QA across creative, CRM campaigns, landing pages, and reporting before client delivery.
- Support site updates, merchandising, and product launches across eCommerce platforms.
- Build commercial understanding of client P&L, margins, and growth levers.
2-4 years in eCommerce; agency-side or in a multi-brand DTC environment. Working knowledge of CRM (ideally Klaviyo), paid media basics, and SEO fundamentals. Strong with data and reporting: highly organised, with a track record of running multiple accounts or projects in parallel. Genuinely curious about trading, growth, and how levers connect across channels.
Benefits & Package:
- Remote and flexible working.
- Holiday and standard eComplete benefits (enhanced maternity/paternity leave, pension, 25 days holiday).
- Clear career development path.
- Direct mentoring from senior operators across every channel and direct contact with eCommerce Director.
This is a brilliant opportunity to have a direct impact on the growth of D2C brands, working within a talented team in an extremely exciting business.
ECommerce Manager Digital Trading employer: eComplete Group
Contact Detail:
eComplete Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ECommerce Manager Digital Trading
✨Tip Number 1
Network like a pro! Reach out to people in the eCommerce space, especially those who work with DTC brands. Use LinkedIn to connect and engage with industry professionals; you never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your previous eCommerce successes. Highlight your experience with platforms like Shopify and Klaviyo, and share insights on how you've driven growth for past clients.
✨Tip Number 3
Prepare for interviews by brushing up on your data analysis skills. Be ready to discuss how you've monitored performance and identified growth opportunities in past roles. We love candidates who can back their claims with solid data!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at eComplete and making an impact in the eCommerce world.
We think you need these skills to ace ECommerce Manager Digital Trading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the eCommerce Manager role. Highlight your experience with DTC brands and any relevant tools like Shopify or Klaviyo. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for eCommerce and how you can contribute to our team. Be sure to mention specific projects or achievements that showcase your expertise.
Showcase Your Data Skills: Since we love data, make sure to highlight your analytical skills in your application. Talk about how you've used data to drive growth or improve performance in past roles. We’re all about insight-led decisions!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at eComplete Group
✨Know Your Numbers
Make sure you brush up on your data analysis skills. Be prepared to discuss how you've used platforms like Shopify, GA4, or Klaviyo in previous roles. Highlight specific examples where your insights led to growth or improved performance.
✨Show Your Curiosity
Demonstrate your genuine interest in eCommerce and trading. Prepare questions about the company's approach to growth and how they leverage their proprietary data platform. This shows you're not just looking for a job, but are truly invested in their mission.
✨Be Organised and Ready to Juggle
Since this role involves managing multiple accounts, showcase your organisational skills. Bring examples of how you've successfully managed various projects simultaneously, ensuring timelines and quality standards were met.
✨Understand the Client's Business
Familiarise yourself with the types of DTC brands eComplete works with. Research their clients in beauty, wellness, and lifestyle sectors. Being able to discuss how you can contribute to their specific needs will set you apart from other candidates.