Business Analyst

Business Analyst

Gymshark, Solihull, United Kingdom, hybrid, posted 23 Jul

Overview

• As a Business Analyst, you will be a pragmatic problem solver with an inquisitive mindset. You will work closely with your sprint team to understand business challenges, shaperequirementsand support the delivery of effective, scalable solutions.
• Reporting to the Senior Business Analyst, you will work as part of a team of business analysts and delivery professionals spanning mobile, web, backend software,infrastructureand automation products. The focus is on delivering highly scalable customer experiences across mobile and web-based applications, software,APIsand internal systems.

What you'll be doing

• Help the team articulate problems in ways that are understood by all stakeholders, both business and technical.
• Ensure your team has a clear understanding of business, operational and customer needs so that solutions met requirements and deliver measurable value to the business and our users.
• Produce andidentify stakeholder requirements through conversations, document analysis, workshops, business process descriptions, analysis, use cases,scenarios,and workflow analysis.
• Build trusted relationships with stakeholders across Technology, Product and Business teams, ensuring alignment onobjectives,prioritiesand expected outcomes.
• Map,analyseand document current and future business requirements using standard tools and agreed standards, creating a shared understanding of how solutions are intended to function and evolve.
• Analyseexisting business processes, customer journeys, and operational workflows toidentifyopportunities for improvement,simplificationand automation.
• Support teams inidentifyingboth functional and non-functional requirements relevant to the solutions being built.
• Work in a data-led way, helping to articulate the value delivered through solutions in partnership with insight teams.
• Use data, customerfeedbackand performance metrics toidentifyopportunities,validateassumptionsand measure solution success.
• Define and support the tracking of business outcomes,benefitsand success measures to ensure valuerealisationfrom delivered initiatives.
• Apply design thinking with the team to criticallyanalyseand refine the problems and requirements being solved, ensuring solutions are user-focused and consider multiple scenarios.
• Champion customer and user needs throughout the product lifecycle, ensuring decisions are evidence-based and user-centred.
• Support user research, usabilitytestingand discovery activities tovalidateassumptions and proposed solutions.
• Ensure problems and requirements are sufficiently defined, independent, valuable,estimableand testable before work begins.
• Work closely with the Product Owner, UX, Agile Delivery Leads, ScrumMastersand engineering teams to deliver outcomes for both business-as-usual activity and larger strategic initiatives.
• Partner with Product Owners tomaintaina healthy backlog through refinement,prioritisationand requirement decomposition.
• Collaborate with developers and QA engineers to define acceptance criteria and ensure requirements are understood,testableand ready for delivery.
• Facilitate workshops and discussions to drive consensus, alignstakeholdersand support effective decision-making.
• Participate in Agile ceremonies including sprint planning, backlog refinement, sprintreviewsand retrospectives.
• Proactivelyidentifyrisks, assumptions,dependenciesand constraints, working with stakeholders to mitigate potential delivery impacts.
• Act as a bridge between business and technical teams, translating complex concepts into clear and actionable requirements.
• Partner with Product Owners and delivery teams to ensure solutions are focused on delivering measurable customer and business outcomes, rather than simply meeting documented requirements.

What you'll need: Essential Criteria

• Strong user story writing skills, with the ability to clearly articulate user and business needs in a format that is easily understood by the team.
• Experience creating and managing acceptance criteria and supporting teams in refining requirements to a delivery-ready standard.
• Strong stakeholder management skills, with the ability to influence decisions, build consensus andchallengeconstructively whererequired.
• Experiencefacilitatingworkshops, discoverysessionsand conversations to gather,analyseandvalidaterequirements.
• An understanding of programming, softwareengineeringand digital design concepts, enabling you toanalyseand challenge proposed solutions.
• An understanding of APIs, systemintegrationsand modern digital delivery practices.
• The ability to manage changing business and technical requirements in a fast-paced environment.
• Experience working within Agile product teams, with a good understanding of Scrum and Kanban principles.
• Experience using business analysis techniques such as process modelling, impact assessment, root cause analysis, gapanalysisand requirements elicitation.
• Experience creating artefacts such as process maps, user journeys, workflow diagrams and business requirement documentation using industry-standard techniques and tools.
• The ability to contribute to digital design, developmentestimatesand strategic decision-making.
• A strong analytical mindset with the ability to interpret data and derive actionable insights that support decision-making.
• Experience using tools such as Jira, Confluence,Lucidchartor similar collaboration and documentation platforms.
• Excellent written and verbal communication skills, with the ability to tailor communications to both technical and non-technical audiences.
• A systematic and analytical approach to problem-solving.
• Demonstrable experience translating businessobjectivesinto actionable requirements that drive measurable value.
• A curious mindset, with an appetite to learn, continuously improve and challenge the status quo.
• Experience working within a digital, e-commerce or customer-facing technology environment would beadvantageous.

Closing date

• Friday 7th August.

Location

Please note this is a hybrid role and requires the successful candidate to attend at least 3 days a week in GSIQ, Solihull, UK.

Belonging at gymshark

• Our mission is to be a place where everyone belongs.
• We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application.
• We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally.
• We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email talent@gymshark.com.

About Us

• We’re here to unite the conditioning community.
• We believe that putting the sweat in today, prepares us for tomorrow.
• So, we give people the tools they need to reach further, go faster, be stronger.
• We celebrate those who show up – for themselves – to be their physical or mental best, whatever that means for them.
• It’s what we want for our community, and our team.
• A team that’s growing rapidly around the world.
• A collective of talented individuals working together to invent Gymshark’s future.
• Our plans are ambitious, and we’re looking for people who want to join us for the ride – our growth will be your growth.

The perks

• Standard benefits include:
• Performance-based Bonus opportunity
• Funded Healthcare benefit
• 25 days holiday, additional day for your birthday & Bank Holidays
• Contributory Employer pension scheme
• Flexible benefits programme – including salary sacrifice EV scheme, dental insurance, cycle to work, tech scheme, holiday trading
• Gymshark Employee Discount & long service awards
• Access to High Street cashback and discounts
• Financial, Physical and Mental Wellbeing Support
• Enhanced Family Leave package
• Life Assurance
• Office location specific benefits include (IQ):
• Gym Membership to The Lifting Club (LC)
• Onsite lunch provision & coffee bars
• EV charge points available

Compensation & Benefits

salary not disclosed

• +pension+25+ days holiday+gym/wellness+cycle to work+staff discount