At a Glance
- Tasks: Oversee cocoa trading operations and ensure smooth post-trade processes.
- Company: Dynamic company in the cocoa trade sector with a focus on innovation.
- Benefits: Competitive salary, career growth opportunities, and a collaborative work environment.
- Other info: Join a team that values efficiency and continuous improvement.
- Why this job: Be a key player in the cocoa trade and make impactful decisions.
- Qualifications: 5+ years in commodities, strong communication, and Excel skills required.
The predicted salary is between 56700 - 69300 £ per year.
The Role
We are looking for a Middle Office Manager to focus on overseeing and managing operational and control processes to support the cocoa trade.
The individual will be a key link between traders, customers, suppliers, finance and trade support functions.
The successful candidate will be responsible for ensuring the integrity of commercial transactions, reporting, risk management and timely execution of all post-trade activities.
Key Responsibilities
- Maintain full administrative ownership and control of all cocoa trading contracts from execution through completion.
- Ensure trader's accurate contract entry, amendments, confirmations, and documentation.
- Monitor contractual obligations and ensure compliance with agreed commercial terms.
- Coordinate closely with traders, operations, logistics, finance, and counterparties
- Monitor customer receivables and payment performance.
- Follow up on overdue accounts and coordinate collection efforts with finance and commercial teams.
- Escalate to the trader payment risks and disputes in a timely manner.
- Ensure accurate and timely reporting of physical and financial cocoa positions.
- Reconcile trading positions across systems and identify discrepancies.
- Compile the daily, weekly, and monthly exposure reports for management.
- Support risk monitoring and ensure adherence to internal reporting standards.
- Oversee FX exposure reporting related to cocoa trading activities.
- Support traders and management with relevant analytical reporting and performance metrics.
- Ensure consistency and accuracy of valuation methodologies and reporting inputs.
- Coordinate and manage all administrative requirements requested by suppliers and customers.
- Ensure timely provision of contractual, compliance, shipping, invoicing, and settlement documentation.
- Act as a central point of coordination for operational matters involving external counterparties.
- Establish and maintain robust middle-office controls and procedures.
- Ensure compliance with internal policies, regulatory requirements, and audit standards.
- Identify operational risks and implement appropriate mitigating controls.
Skills & Experience
We are looking for a candidate with a minimum of 5 years relevant experience within a commodity environment or similar.
The successful candidate will have proficiency with trading, ERP and reporting systems with risk awareness and excellent attention to detail.
Strong communication and organisation skills are a must in the role, and Excel skills are essential.
The successful candidate will demonstrate strong operational and financial control.
They will take ownership of their responsibilities, be accountable for delivering results, and possess a continuous process improvement mindset, proactively identify opportunities to enhance efficiency and value across the business.
A strong understanding of, or proven experience working in a Trade Desk environment.
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Middle Office Manager employer: ECOM Agroindustrial Corp. Ltd.
Mercanta is an exceptional employer that values quality, traceability, and strong relationships within the specialty coffee industry. Located in Kingston Upon Thames, our vibrant work culture fosters collaboration and creativity, offering employees opportunities for professional growth through impactful projects and cross-company initiatives. With a commitment to diversity and inclusion, we encourage applicants from all backgrounds to join our mission of delivering outstanding coffees while supporting sustainable supply chains.
Contact Details:
ECOM Agroindustrial Corp. Ltd. Recruitment Team
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We think this is how you could land Middle Office Manager
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We think you need these skills to ace Middle Office Manager
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