Field Service Manager in Sheffield
Field Service Manager

Field Service Manager in Sheffield

Sheffield Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Conduct on-site evaluations and training to ensure food safety and cleanliness.
  • Company: Join Ecolab, a leader in food safety and health protection.
  • Benefits: Flexible work environment, comprehensive benefits, and career advancement opportunities.
  • Why this job: Make a real impact on food safety while working with diverse teams.
  • Qualifications: Experience in food protection and strong communication skills required.
  • Other info: Be part of a company committed to sustainability and ethical practices.

The predicted salary is between 36000 - 60000 Β£ per year.

As part of the world's leading provider of cleaning food safety and health protection products and services, Ecolab's Global Food Retail division delivers a comprehensive cleaning program developed specifically for the food retail industry, partnering with our customers to identify food safety risks and help prevent the spread of foodborne illnesses.

Ecolab is seeking a Field Service Manager who will be responsible for a territory of accounts and will perform on-site customer evaluations and training in the use of equipment and chemicals with brand protection practices. You will examine employee/customer safety, customer service quality, and facility cleanliness in a variety of retail food store settings, providing quality evaluation data for comprehensive customised reporting for our customers.

What You Will Do

  • Conduct Service/Sales calls and audits, brand standards, and other on-site evaluations at customer locations assessing workplace safety and environmental cleanliness.
  • Provide brand standard education and training to customers in safe use of chemicals and equipment.
  • Perform activities that create a high level of customer satisfaction including the provision of accurate reports and effective customer communication and relationships.
  • Partner with Ecolab Account Management teams to solve customer issues and assist in program development.
  • Maintain professional credentials and remain knowledgeable on current governmental regulations and industry practices.
  • Complete cleaning audits, Service and sales calls based on the customer's required visit frequency (monthly or quarterly) and evaluate each department for compliance.
  • Maintain dispensing equipment in excellent working condition and install equipment as necessary.
  • Meet with store management to provide feedback and findings after the store survey/audit is completed and make recommendations for improvement.
  • Complete required paperwork including the proper update of customer contact records and the territory management system.
  • Plan and execute an efficient daily route to maximise effectiveness and productivity.

Qualifications

  • Experience working in food protection.
  • Supervisory experience is preferred.
  • Excellent interpersonal and communication (written and verbal) skills.
  • Ability to interact effectively with others including senior level customers, including the ability to teach, coach, and provide guidance and constructive feedback with tact and diplomacy.
  • Strong relationship management capability and advanced consulting skills.

What's in it for You

  • Flexible independent work environment.
  • Access to best in class resources, tools, and technology.
  • Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment.
  • Comprehensive benefits package starting day one of employment.
  • The opportunity to carve out a long-term advanced career path within Ecolab.

About Ecolab

At Ecolab, we prioritise our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights, and world-class service to advance food safety, maintain clean and safe environments, and optimise water and energy use and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality, and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.

Ecolab's commitment to diversity, equity, and inclusion (DE&I) reflects our longstanding value of working together to integrate diverse perspectives to challenge ourselves, reach our goals, and do what's right. Apply today and join one of the most ethical companies with over a hundred years of history. Join Ecolab and help us protect what's vital.

Field Service Manager in Sheffield employer: Ecolab

Ecolab is an exceptional employer that prioritises a talent-first philosophy, offering a flexible and independent work environment for Field Service Managers. With access to best-in-class resources and a comprehensive benefits package from day one, employees are empowered to thrive in a culture that values safety and professional growth. Join a diverse team dedicated to making a positive impact on food safety and public health while carving out a long-term career path within a company renowned for its ethical practices and commitment to innovation.
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Contact Detail:

Ecolab Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Field Service Manager in Sheffield

✨Tip Number 1

Network like a pro! Reach out to your connections in the food safety and retail industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for those interviews! Research Ecolab’s values and recent projects. Be ready to discuss how your experience aligns with their mission of food safety and customer satisfaction. Show them you’re not just another candidate, but the right fit!

✨Tip Number 3

Follow up after your interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and fit for the Field Service Manager role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Ecolab and making a difference in food safety.

We think you need these skills to ace Field Service Manager in Sheffield

Customer Service Skills
Safety Compliance Knowledge
Training and Education Skills
Interpersonal Skills
Communication Skills
Relationship Management
Consulting Skills
Analytical Skills
Problem-Solving Skills
Supervisory Experience
Route Planning
Equipment Maintenance
Report Writing
Time Management

Some tips for your application 🫑

Tailor Your Application: Make sure to customise your CV and cover letter for the Field Service Manager role. Highlight your experience in food protection and any supervisory roles you've held. We want to see how your skills align with what we do at Ecolab!

Show Off Your Communication Skills: Since this role involves a lot of customer interaction, it's crucial to demonstrate your excellent interpersonal and communication skills. Use clear and concise language in your application to reflect your ability to communicate effectively.

Highlight Your Problem-Solving Abilities: Ecolab values those who can think on their feet and solve customer issues. In your application, share examples of how you've tackled challenges in previous roles, especially in relation to safety and cleanliness in food retail settings.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get you one step closer to joining our team!

How to prepare for a job interview at Ecolab

✨Know Your Stuff

Before the interview, make sure you brush up on food safety regulations and cleaning standards relevant to the retail food industry. Ecolab values expertise, so being able to discuss these topics confidently will show that you're serious about the role.

✨Showcase Your Communication Skills

As a Field Service Manager, you'll need to interact with various stakeholders. Practice articulating your thoughts clearly and concisely. Consider preparing examples of how you've effectively communicated with customers or trained staff in the past.

✨Demonstrate Problem-Solving Abilities

Think of specific instances where you've tackled challenges in previous roles. Be ready to discuss how you approached these situations, especially in terms of customer service and compliance with safety standards. This will highlight your advanced consulting skills.

✨Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about Ecolab's approach to food safety and customer satisfaction. This not only shows your interest but also helps you gauge if the company culture aligns with your values.

Field Service Manager in Sheffield
Ecolab
Location: Sheffield
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  • Field Service Manager in Sheffield

    Sheffield
    Full-Time
    36000 - 60000 Β£ / year (est.)
  • E

    Ecolab

    5000+
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