At a Glance
- Tasks: Provide expert technical support and consulting to help customers achieve operational excellence.
- Company: Join Ecolab, a leading ethical company with over 100 years of innovation.
- Benefits: Enjoy comprehensive benefits, private healthcare, and opportunities for professional growth.
- Why this job: Make a real impact on sustainability and public health while working with diverse teams.
- Qualifications: Degree in Engineering or Chemistry; 2-3 years of relevant experience preferred.
- Other info: Collaborative environment that values diversity and innovation.
The predicted salary is between 28800 - 43200 £ per year.
Join Ecolab as a Technical Service Specialist and provide expert technical consulting and support to help our customers achieve operational excellence. In this role, you will leverage your technical proficiency and knowledge of Ecolab products to deliver outstanding service and solutions.
How You’ll Make an Impact
- Provide contractual service and assist customers with problem-solving support regarding Ecolab’s products, applications, and solutions.
- Deliver on-site field service and/or 24-hour over-the-phone or on-site assistance.
- Conduct site surveys, product/application/system audits, and assist Sales in preparing new business proposals.
- Ensure implementation of the Six Service Standards at all client sites.
- Offer expert advice and assistance to internal staff and customers in specific areas of expertise.
Qualifications
- Degree in Engineering, Chemistry, or a technical field (or equivalent).
- 2–3 years of experience in an industrial or mechanical environment; water treatment experience preferred.
- Awareness of best practices and ability to develop technical proficiency.
- Moderate level of independence and ability to manage day-to-day needs of an account.
- Strong problem-solving skills and customer-focused approach.
- Proficiency in English; additional European languages are a plus.
What’s in it For You
- A stable position in one of the world’s most ethical companies with over 100 years of history.
- Opportunities for professional growth and technical development in a global organization.
- Comprehensive benefits package, including private healthcare, life insurance, and training programs.
- A collaborative and inclusive work environment that values diversity and innovation.
About Ecolab
At Ecolab, we prioritise our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimise water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.
Ecolab’s commitment to diversity, equity and inclusion (DE&I) reflects our longstanding value of working together to integrate diverse perspectives to challenge ourselves, reach our goals and do what’s right. Apply today and join one of the most ethical companies with over a hundred years of history. Join Ecolab and help us protect what’s vital.
Our Commitment to a Culture of Inclusion & Belonging
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
Technical Specialist in Middlesbrough employer: Ecolab
Contact Detail:
Ecolab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Specialist in Middlesbrough
✨Tip Number 1
Network like a pro! Reach out to current or former Ecolab employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Technical Specialist role. Personal connections can give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can confidently discuss Ecolab's products and how they relate to operational excellence. We want to see your problem-solving skills in action, so think of examples from your past experience that showcase this.
✨Tip Number 3
Showcase your customer-focused approach during interviews. Share stories where you went above and beyond to help a client or solve a tricky issue. This will demonstrate that you understand the importance of service standards and are ready to deliver outstanding support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Ecolab and contributing to our mission of making a positive impact.
We think you need these skills to ace Technical Specialist in Middlesbrough
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight your technical proficiency and relevant experience in your application. We want to see how your background aligns with the role of a Technical Specialist, so don’t hold back on showcasing your expertise!
Tailor Your Application: Take the time to customise your CV and cover letter for this specific role. Mention Ecolab’s products and services where relevant, and demonstrate how you can contribute to operational excellence. We love seeing candidates who do their homework!
Be Problem-Solving Savvy: Since this role involves a lot of problem-solving, share examples of how you've tackled challenges in the past. We’re looking for that customer-focused approach, so let us know how you’ve made a positive impact in previous positions.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Ecolab
✨Know Your Stuff
Make sure you brush up on Ecolab's products and services. Understand how they work and the problems they solve. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Problem-Solving Skills
Prepare examples from your past experience where you've successfully solved technical issues or improved processes. Be ready to discuss how you approached these challenges and what the outcomes were.
✨Practice Your Communication
As a Technical Service Specialist, you'll need to explain complex concepts clearly. Practice articulating your thoughts on technical topics in a simple way, as if you're explaining them to a customer who may not have a technical background.
✨Emphasise Customer Focus
Ecolab values a customer-focused approach, so be prepared to discuss how you've prioritised customer needs in your previous roles. Share specific instances where you went above and beyond to ensure customer satisfaction.