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- Tasks: Validate data, support automation, and contribute to digital initiatives.
- Company: Join Ecolab, a global leader in water and hygiene solutions.
- Benefits: Structured training, hands-on experience, and career growth opportunities.
- Other info: Flexible UK locations with a commitment to diversity and inclusion.
- Why this job: Make a real impact while learning in a dynamic digital environment.
- Qualifications: Strong communication skills, attention to detail, and critical thinking.
The predicted salary is between 18000 - 25000 £ per year.
Who are we? A trusted partner at nearly three million customer locations spanning over 170 countries, Ecolab is the global leader in water, hygiene and infection prevention solutions and services. Our team delivers comprehensive solutions, data‑driven insights and personalized service to advance food safety, maintain clean and safe environments, optimise water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets. Ecolab's digital ecosystem is expanding rapidly as customer‑facing connected devices grow across Europe. Ensuring accurate, high‑quality data in our Configuration Management Database (CMDB) in ServiceNow is essential for automation, operational excellence, and service reliability.
The Business Analyst Apprentice will support the Digital function in improving data quality, strengthening digital processes, and contributing to initiatives tied to mobile services, device lifecycle, and enterprise data governance. This role will receive structured training (20% off‑the‑job) while gaining hands‑on experience across Digital, ServiceNow, Mobile Services, and Data Management teams.
What you will do:
- Validate CMDB entries sourced from MDM, ensuring completeness, consistency, accuracy, and correct timestamps.
- Support automated onboarding of customer and device data, ensuring metadata is accurate in the CMDB.
- Support workshops, requirements gathering, and cross‑functional sessions to understand business needs and pain points.
- Contribute to both waterfall and agile delivery approaches depending on project needs.
- Act as a liaison between business units, IT, platform owners, and MDM teams to ensure alignment on data and process requirements.
- Participate in testing phases to validate tool functionality and data mapping logic.
- Work with Digital Asset Teams, Mobile Services, Engineering, and key divisions such as Pest, Institutional, Supply Chain, and FSS.
- Prepare data quality dashboards and summaries to highlight risk areas and improvement opportunities.
- And other related duties, with guidance and training provided.
Location: United Kingdom (flexible within UK business sites)
What you will need:
- Excellent communication and interpersonal skills.
- High attention to detail and accuracy.
- Strong organisational skills with ability to prioritise.
- Critical thinking and structured problem‑solving.
- Ability to work independently and take initiative.
- Confident presenting ideas and findings.
- ServiceNow, CMDB and MDM concepts.
- BI reporting tools.
- MS Excel, PowerPoint, Word.
- Basics of API and data flows.
- Exposure to automation and data governance frameworks.
Our Commitment to Diversity and Inclusion: At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, colour, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through affirmative action. Our goal is to fully utilise minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters. Own your future. Impact what matters.
IT Business Analyst - Apprentice UK employer: Ecolab
Contact Detail:
Ecolab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Business Analyst - Apprentice UK
✨Tip Number 1
Network like a pro! Reach out to current employees at Ecolab or in similar roles on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for your interview by practising common questions related to IT Business Analysis. Think about how your skills align with the role, especially around data management and communication. We want you to shine!
✨Tip Number 3
Show off your problem-solving skills! During interviews, be ready to discuss specific examples where you've tackled challenges or improved processes. This will demonstrate your critical thinking abilities and initiative.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Ecolab team!
We think you need these skills to ace IT Business Analyst - Apprentice UK
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the IT Business Analyst Apprentice role. Highlight your relevant skills, like attention to detail and communication, and show how they align with what we’re looking for at Ecolab.
Showcase Your Skills: Don’t just list your skills; give examples of how you’ve used them in real situations. Whether it’s working with data or collaborating in teams, we want to see how you can bring value to our digital function.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your personality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Ecolab
✨Know Your Stuff
Familiarise yourself with Ecolab's services and the role of an IT Business Analyst. Understand the importance of data quality in the Configuration Management Database (CMDB) and how it impacts operational excellence. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Skills
Prepare to discuss your communication, organisational, and problem-solving skills. Think of specific examples where you've demonstrated these abilities, especially in a team setting. Being able to articulate your experiences will make you stand out.
✨Ask Smart Questions
Prepare insightful questions about the role and the company. Inquire about the tools they use, like ServiceNow or BI reporting tools, and how the Digital function collaborates with other teams. This shows you're engaged and eager to learn more about their processes.
✨Practice Makes Perfect
Conduct mock interviews with friends or family to practice your responses. Focus on articulating your thoughts clearly and confidently. The more comfortable you are with your answers, the better you'll perform during the actual interview.