Service Technician - Southern UK

Service Technician - Southern UK

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Service Technician, maintaining and servicing water treatment equipment for diverse industrial clients.
  • Company: Nalco Water, part of Ecolab, leads in water technology, helping conserve billions of gallons annually.
  • Benefits: Enjoy competitive pay, a company vehicle, mobile phone, and innovative training programmes.
  • Why this job: Be part of a mission-driven team that values safety and sustainability while making a real impact.
  • Qualifications: 5 years of experience with water treatment equipment; plumbing and electrical skills are a plus.
  • Other info: Extensive travel across Southern UK is required, with occasional overnight trips for training.

The predicted salary is between 30000 - 42000 £ per year.

As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource.

Nalco Water, an Ecolab Company, seeks a Field Service Representative to join its industry leading sales team. You’ll be responsible for the service and maintenance of our equipment and innovation across a wide range of industrial customers. Using your knowledge of water treatment equipment you will provide our customers an exceptional service. With a passion for solving problems and overcoming barriers you will ensure our equipment provides continuous value to our customers.

What’s in it For You:

  • You’ll join a growth company offering a competitive salary and benefits.
  • A company vehicle and mobile phone.
  • A long term, advancing career path in service and maintenance.
  • Access to the industry’s most innovative training programmes.
  • Support from a dedicated technical team.
  • A culture that values safety first, including training and personal protection.
  • Pride in working for a company that provides clean water, safe food, abundant energy and healthy environments.

What You Will Do:

  • Engage in breakdown fault finding and rectification to minimize equipment downtime.
  • Undertake routine maintenance servicing, ensuring compliance with company procedures is followed.
  • Respond to emergency callouts, providing timely solutions and support.
  • Document all work activities accurately and maintain up-to-date records.
  • Servicing and repairs of water treatment equipment, working on water softeners, Reverse Osmosis, Deionisers, dosing units, chlorine dioxide and chemicals.
  • Managing direct relationships with customers and plant operatives.
  • Completing Service Reports and other associated documentation.
  • Ensuring that all company policies inc. Health & Safety are always observed and abided with.

Territory/Location Information:

  • This position is based in London and the South East.
  • Extensive travel throughout the South East is required.
  • Customers are within the F&B, Pharma, Light manufacturing, glass industries.
  • Overnight travel required rarely for training and projects.

As a trusted partner, our customers will rely on you for their success. Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you’re prepared to solve any customer problem.

Training programmes are held in the field and in Leiden, Netherlands. Travel is arranged and paid for by Nalco Water. Based on your skill level and experience, topics covered may include technology, product, service, business and industry acumen, direct coaching and mentoring, sales management and leadership, classroom training and certifications.

Qualifications:

  • 5 years experience maintaining water treatment equipment.
  • Deep knowledge of water softeners.
  • Plumbing and electrical qualifications an advantage.

Immigration sponsorship is not available for this role.

About Nalco Water

In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.

Our Commitment to Diversity and Inclusion

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, colour, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

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Our Commitment to a Culture of Inclusion & Belonging
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.

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Service Technician - Southern UK employer: Ecolab Deutschland GmbH

At Nalco Water, an Ecolab Company, we pride ourselves on being an exceptional employer that champions employee growth and innovation in the water technology sector. Our London and South East location offers a dynamic work culture with a strong emphasis on safety, comprehensive training programmes, and a commitment to sustainability, ensuring that our team members are equipped to make a meaningful impact while enjoying competitive benefits and career advancement opportunities.
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Contact Detail:

Ecolab Deutschland GmbH Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Technician - Southern UK

✨Tip Number 1

Familiarise yourself with the specific water treatment technologies mentioned in the job description, such as Reverse Osmosis and water softeners. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of Nalco Water or similar companies. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.

✨Tip Number 3

Prepare to discuss your problem-solving skills and past experiences in maintaining water treatment equipment. Be ready to share specific examples that highlight your ability to minimise downtime and respond effectively to emergencies.

✨Tip Number 4

Research the industries Nalco Water serves, such as food & beverage and pharmaceuticals. Understanding their unique challenges will allow you to tailor your responses during interviews and show how you can add value to their operations.

We think you need these skills to ace Service Technician - Southern UK

Water Treatment Equipment Knowledge
Fault Finding and Rectification
Routine Maintenance Skills
Emergency Response Skills
Documentation and Record Keeping
Customer Relationship Management
Health and Safety Compliance
Technical Problem-Solving
Plumbing Qualifications
Electrical Qualifications
Communication Skills
Time Management
Adaptability to Travel
Team Collaboration

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Service Technician position. Tailor your application to highlight relevant experience in water treatment equipment and customer service.

Highlight Relevant Experience: In your CV and cover letter, emphasise your 5 years of experience maintaining water treatment equipment. Include specific examples of your work with water softeners, plumbing, and electrical qualifications if applicable.

Showcase Problem-Solving Skills: Demonstrate your passion for solving problems by providing examples of how you've successfully addressed challenges in previous roles. This could include breakdown fault finding or emergency callouts.

Personalise Your Application: Make sure to personalise your cover letter by addressing it to the hiring manager if possible. Mention why you are interested in working for Nalco Water and how you align with their commitment to sustainability and customer success.

How to prepare for a job interview at Ecolab Deutschland GmbH

✨Know Your Equipment

Make sure you have a solid understanding of water treatment equipment, especially water softeners, Reverse Osmosis systems, and deionisers. Be prepared to discuss your hands-on experience and any troubleshooting you've done in the past.

✨Demonstrate Problem-Solving Skills

Since the role involves fault finding and rectification, be ready to share specific examples of how you've solved problems in previous positions. Highlight your ability to think on your feet and provide timely solutions.

✨Emphasise Customer Relationships

This position requires managing direct relationships with customers. Prepare to talk about your experience in customer service and how you've built rapport with clients in the past. Show that you understand the importance of communication and trust.

✨Safety First

Familiarise yourself with health and safety protocols relevant to the industry. Be ready to discuss how you prioritise safety in your work and any training you've received in this area. This will show that you align with the company's culture of safety.

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