Presales Engineer - UK

• Support business development in generating leads through roadshows, workshops, and client meetings.
• Act as the technical expert during sales pitches by handling all technical communication and introducing EcoFlow solutions.
• Build and maintain strong, trusting relationships with EcoFlow partners through your technical knowledge and understanding of their requirements.
• Prepare technical materials and presentations required for pre-sales support.
• Conduct effective product training to ensure partners have a clear understanding of the key USPs of EcoFlow products & services.
• Collect valuable feedback & insights from clients and partners and work closely with the R&D team to drive product improvement.
• Use technical expertise to help partners customize solutions to achieve commercial success.

Responsibilities

• Support business development in generating leads through roadshows, workshops, and client meetings.
• Act as the technical expert during sales pitches by handling all technical communication and introducing EcoFlow solutions.
• Build and maintain strong, trusting relationships with EcoFlow partners through your technical knowledge and understanding of their requirements.
• Prepare technical materials and presentations required for pre-sales support.
• Conduct effective product training to ensure partners have a clear understanding of the key USPs of EcoFlow products & services.
• Collect valuable feedback & insights from clients and partners and work closely with the R&D team to drive product improvement.
• Use technical expertise to help partners customize solutions to achieve commercial success.

Qualifications

• Bachelor's degree or higher in Engineering, preferably Electrical Engineering, Electro-mechanical equipment, or a related field.
• 5+ years of experience in customer-facing pre-sales technical support or a similar role.
• Experience in the Residential Energy Storage or renewable energy industry is highly preferred.
• Strong self-drive and proactiveness, with the ability to work independently and collaboratively across diverse teams.
• Excellent communication and presentation skills, comfortable with public speaking and delivering training to groups.
• Ability to listen to customer needs and independently develop effective solutions.
• A natural passion for the renewable energy industry, with a willingness to continuously learn and grasp complex information in a rapidly changing environment.
• Fluency in English is essential. Proficiency in Mandarin or other Asian languages is a strong advantage for liaising with global teams.
• A valid Australian driver's licence is required.